911 Director of Communications

Neosho County is accepting applications for the position of 911 Director of Communications. Applicants will be required to pass a CVSA (lie detector) test, drug test, and background investigation. Applicants must meet all position requirements, and have the ability to action the essential duties of the job. See below for the position requirements, and job essentials. Applications will be accepted from now until May 15, 2026 . Applicants must completely fill out the county application. In addition, resumes are required, and must be emailed to the Neosho County HR & Payroll Director at payroll@neoshocountyks.org. Incomplete applications, and resumes will not be considered. Salary is commiserate with experience. For more information or to request a copy of the county's job application, please reach out to the Human Resources & Payroll office at (620) 244-3130. Neosho County provides benefits that include KPERS retirement, sick leave and paid vacation, as well as several health, dental and vision options. Neosho County is an Equal Opportunity Employer.

Job Purpose and Objectives:

Responsible for developing, implementing and maintaining county-wide emergency communication services, policies and procedures for Neosho County.

Supervisory/Management Responsibilities:

Yes No This position is responsible for the supervision/leadership of employees, which includes making employment-related decisions and/or recommendations, and formally evaluating performance. Supervisory/Management Competencies (applicable to all organizational employees in supervisory/management positions):

People Management:

Clearly defines subordinate roles and responsibilities; motivates employees to perform and delegates work effectively; applies consistent performance standards and handles performance problems decisively and objectively; leads by example. Operations Management - Directs and guides operations in alignment with organizational and departmental overall goals and objectives; ensures the execution of efficient processes to maximize organizational and departmental resources; utilizes operational knowledge to make sound decisions.

Strategic Leadership:

Determines the strategic direction of the team or department in alignment with overall organizational goals; effectively communicates strategies internally and externally; creates a culture to support strategies and provides mechanisms to implement them; fosters buy-in and enthusiasm with employees.

Job Competencies:

Essential Functions include the following. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Schedule and shift assignments and work location may be changed at any time, as required by business necessity. Supervises, directs and evaluates assigned staff, addresses employee concerns and problems, directs work, counsels, disciplines and completes employee performance appraisals Develops and reviews department policies and procedures Coordinates the goals, objectives and vision of the department Determines the training requirements and programs for all department staff Develops efficient records, reporting systems, schedules, and studies of development for the needs of the community Maintains records, submits periodic reports and recommends to the 911 Advisory Board Assists in overseeing and maintaining grant opportunities for the department Oversees maintenance, repairs and contracts for departmental equipment to including radio, computer and other Attends communications related meetings, classes, and seminars Prepares an annual budget and improvement plan with the Board of County Commissioners Supervises and maintains licensing activities and regulations involving all federal, state and local government agencies Oversees grant activity and ensures all equipment, software and virus protection meets KHP standards Ensures technical audits and NCIC audits are within State & Federal regulations Establishes a memorandum of understanding with other counties in the event that the county's communication center fails Responsible for radio licensing and mandates Ability to function as a 911 dispatcher, and perform all necessary duties Acts as a liaison with the emergency departments served by the 911 communications center Enforces and maintains compliance with all federal, state and local laws and ordinances Performs technical audits, and annual 911 audits Performs other duties as assigned or deemed necessary Complies with all organizational and departmental policies and procedures Operates all job-related equipment, machinery, tools and other aids as required or needed Protects and maintains any confidential information you have access to, whether oral, written, or electronic

Position Requirements and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements:

High school diploma or other equivalent Reliable transportation to work Associate's degree preferred Ability to pass a CVSA, drug screening and KBI investigation background Ten years of emergency dispatching, and/or law enforcement experience required Equivalent combination of education and experience will be considered Five years of supervisory or management experience preferred Certifications /

Licenses:

Valid Driver's License

NCIC NG911 EMD KCJIS

Lauchpad LASO certification through the state of Kansas

IS 300 & IS 400

Skills/Knowledge/Abilities:

Maintains a high level of confidentiality Excellent time management skills and ability to multi-task and prioritize work Ability to fulfill all duties with minimal supervision and to work independently Assess situations rapidly and make logical decisions in a timely manner Analyze facts and exercise sound judgment Ability to effectively manage projects and multiple priorities simultaneously Strong written and verbal communication skills Problem solving and critical thinking skills Strong math, spelling, computer, and calculator abilities Ability to communicate in a professional, calm and courteous manner with the general public and employees Attention to detail