KTP Operations Manager

Qualifications:

A bachelor's degree in business or a related field required, along with a minimum of two years of previous management experience. A combination of relevant experience and education may be considered in lieu of these requirements. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Additionally candidates must obtain type A/B Petroleum Operator Certification through OCC, Food Handler Certification, and an Oklahoma Able (Alcoholic Beverage Laws Enforcement) License.

Responsibilities and Duties:

The Operations Manager oversees and coordinates the daily operations of the Kanza Travel Plaza, including fuel, food service, and other amenities. This leadership role ensures high standards in customer service, staff performance, inventory management, safety, and overall profitability. The ideal candidate is a hands-on manager with strong business acumen, leadership skills, and experience in multi-department retail or travel center environments. Develop and implement operating policies and procedures. Supervise personnel, including hiring, training, disciplinary actions, and dismissals in coordination with the Operations Manager and the KGI Human Resources Director. Review and maintain up-to-date timesheets, reports, and records. Oversee and report the completion of monthly inventory for Travel Plaza properties to the accounting department. Collaborate with KGI Board in the development of Travel Plaza budgets and advertising programs. Maintain a professional appearance and demeanor while conducting company business. Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements. Disclaimer The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits:

100% Paid medical (valid in KS and OK) Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK) Paid time off, maternity and funeral leave, FMLA