Job Description
Job Title:
Humane Agent Department:
Humane Law Enforcement Classification:
Part-time, non-exempt Job Relationship:
Reports to Chief Humane Agent. Position Summary:
Serves as a humane agent and law enforcement representative for the Highland Humane Society in the prevention of cruelty and neglect to animals. Conducts investigations and assists in providing animal welfare education/awareness to the general public. Provides quality and ethical animal and people care in accordance with the HHS's mission, goal, and management philosophy. Essential Job Functions :
Conducts effective humane investigations Educates the public on the responsibility, care, and humane treatment of animals in accordance with state, city, county, and federal laws. Effectively identifies the need for education vs. animal seizure. Conducts investigations in accordance with the requirements of the law and legal proceedings. Follows up on notices served to ensure compliance or issues summonses for cases in violation of Animal Cruelty laws. Maintains evidence and court documents for cases requiring prosecution. Interfaces with animal control representatives and law enforcement personnel from Highland County and neighboring communities. Maintains confidential information regarding investigations and other HHS operations. Stays abreast of trends in the field; pursues educational opportunities. Responds to emergencies involving domestic animals. Safely handles and provides proper care to animals Assesses proper handling of cases based on knowledge of animal breeds, husbandry needs, and care standards. Observes, appropriately identifies, and responds to animals' behavior and characteristics in order to take proper actions for the safety of the animal, self, and all others directly involved. Assures that safe and proper handling of animals is maintained at all times. Recognizes the presence of disease and/or injury and utilizes proper disease control measures in resolving cases and handling animals safely and humanely. Communicates pertinent information to staff and monitors progress of impounded animals according to HHS's policies and procedures. Responds to reports and calls about animals requiring assistance in a timely manner Responds to reports and phone calls and conducts "on-site" investigation within 24 hours to determine the validity of the report and appropriate disposition. Accurately prioritizes cases by level of urgency. Utilizes appropriate tactics to resolve cases, including potentially violent situations. Maintains a professional demeanor at all times. Fulfills requirements of a humane agent under Ohio Law as a mandated reporter for child abuse and neglect by notifying social services/child welfare agencies of potential concerns. Accurately documents and reports all call response and humane investigations case activity in a timely manner Produces and maintains timely, clear, complete, accurate written investigation logs and reports. Accurately and completely enter case information into the case database in a timely manner. Accurately utilizes forms and notices to assure successful prosecution if necessary. Collects, maintains, secures and documents evidence for cases in accordance with departmental policy and procedure and the law. Performs administrative functions to support humane investigations work Answers phones, returns phone calls and records accurate information. Responds to email requests and reports promptly. Assists in maintaining supplies required for the department. Maintains orderly files. Performs client service and public education With supervisory approval, may give presentations, serve as a representative for the department at various HHS events . Promptly notifies the Chief Humane Agent of high-profile situations or a potential media case. Refers all media requests to the Chief Humane Agent and or Executive Director. Actively solicits financial support and promotes HHS's programs, events, and services. Actively supports and works cooperatively and collaboratively with other staff, department managers, and volunteers. Proactively provides relevant information on animals and cases. Models "Compassion" core value behavior: Treats animals and people with respect, empathy, and kindness. Listens and responds to the needs of people who surrender animals to us, use our programs and services, support us, work and volunteer for us, and to other animal welfare organizations that turn to us for help. Performs all responsibilities with utmost honesty, integrity and professionalism. Ensures humane investigations vehicles, equipment, and supplies are maintained and ready to provide safe, productive, high-quality animal care and handling Operates HHS's vehicles in accordance with the law. Utilizes FRHS vehicles strictly for the performance of job duties. Maintains equipment, tools and appliances in good working order and reports any malfunction, loss or breakage immediately. Qualifications High school diploma or equivalent preferred Valid Ohio Driver's License and insurable driving record. No felony or drug related criminal record. Internal candidates must be in good standing Able to read and understand instructions Post Hire :
Complete the state-mandated training with curriculum as set by OPOTA, and passed the humane agent exam, and meet all eligibility requirements to be appointed by HHS as a humane agent. Knowledge and Skills Effective verbal and written communication skills. Demonstrated ability to control dangerous animals. Ability to work in a fast-pace environment with a variety of people. Detail-oriented and able to prioritize and perform duties efficiently and effectively. Committed to maintaining HHS's high standard of animal care and mission to foster compassion and end animal suffering. Working Conditions Work is performed constantly in a facility that operates six days per week with exposure to animals, including some with questionable health and temperament concerns, high noise levels, zoonotic diseases, and cleaning agents. The person in this position needs to constantly move about the facility to provide care to our program animals. Occasionally operates a computer and other office equipment (i.e. calculator, copier, and printer). Constantly positions self to handle animals of all sizes in a variety of areas and positions (low cages, high cages, on tables, on the floor, in vehicles, etc.). Constantly positions self to perform facility and animal cleaning functions. Constantly communicates with staff members and volunteers who have inquiries about their job responsibilities and animal needs and must be able to exchange accurate information in these situations. Must be able to detect and recognize animal behavior that is potentially dangerous. Occasionally moves animals weighing up to 50 pounds (i.e., through the facility on and off-site with a leash or using other safe restraints and animal handling equipment, into and out of cages in the facility, into and out of vehicles). Must be able to modify work schedule to meet HHS operational needs. Pay:
$13.00 per hour Education:
High school or equivalent (Required) Ability to Commute:
Hillsboro, OH 45133 (Required) Work Location:
In person
