Animal Control Shelter Assistant

Animal Control Shelter Assistant North Augusta - 3.0 North Augusta, SC Job Details Full-time $25.98 - $31.18 an hour 11 hours ago Qualifications Report writing Writing skills Basic math Customer inquiry handling High school diploma or

GED Driving Full Job Description Type:

Public Safety Salary/Pay Rate:

$25.98 - $31.18/hour

Posted Date:

05/06/2026 Deadline to

Apply:

06/02/2026

JOB TITLE:

ANIMAL CONTROL SHELTER ASSISTANT OPERATIONS DIVISION PUBLIC SAFETY DEPARTMENT GENERAL STATEMENT OF JOB

Under general supervision, performs animal care, facility maintenance and administrative task at the animal control shelter. Provides care and socialization of housed animals and maintains the shelter in a clean, safe and orderly manner. Performs related work as required. Works full time with a flexible schedule that may include evenings, weekends and/or holidays. Reports to the Captain of Patrol, Public Safety.

SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS

Answer inquiries from the public, in person, by telephone or email on rules, laws and regulations pertaining to animal control and the animal shelter. Build and maintain positive relationships with the public, volunteers and rescue groups using principles of good customer service. Prepare and maintain records; enter and retrieve data; produce various documents and animal control reports using a computer. Provide food and water for each animal; observe food consumption to ensure animals' overall health; observe animals' behavior and physical appearance; record and report illness/injuries to the Animal Control Officer. Properly clean and disinfect cages and kennels; perform general upkeep of the shelter, including sweeping, mopping and taking out the trash. Exercise animals; replace bedding, toys and litter pans; maintain a clean and safe environment at all times. Administer medication to animals as directed. Maintain isolation of quarantined animals, as needed. Work with animals to socialize them and improve adoptability. Accept animals into the shelter performing preliminary examination, including weighing, vaccinating, microchip scanning, conduct initial assessment of behavior and health and record the information. Monitor kennel security; recommend and implement improvements. Assisting with volunteer management and coordination. Monitor inventory of supplies and request restock when needed. Maintain records on pick-up and release dates, quarantines, adoptions, disposals and the status of animals maintained at the shelter. Coordinate adoptions and release of animals to their owners. Perform duties as assigned.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

ADDITIONAL JOB FUNCTIONS

Performs general building and grounds maintenance as necessary. Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Requires a high school diploma or a GED. One year of prior experience in the handling and care of a variety of animals is preferred.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements:

Tasks involve the ability to exert moderate, though not constant, physical effort, typically involving some combination of driving, walking, climbing and balancing, stooping, kneeling, crouching and crawling, and which involves the lifting, carrying, pushing and pulling of moderately heavy objects and materials (up to 50 pounds), and occasionally heavy objects (up to 100 pounds). While performing enforcement work, must be able to defend one's self from attack / assault and to restrain animals and criminal suspects of varying weights.

Data Conception:

Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:

Requires the ability of speaking and/or signaling people to convey or exchange pertinent and vital information to co-workers. Includes receiving direction from supervisor.

Language Ability :

Requires ability to read a variety of law books, maps, policy and procedure manuals, warrants, animal care / veterinary care manuals, etc. Requires the ability to prepare reports, correspondence, records, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence.

Intelligence :

Requires the ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in oral, written, diagrammatic or schedule form. Requires the ability to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude :

Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions. Must be able to communicate effectively and efficiently with persons of varying educational backgrounds and in a variety of technical and/or professional languages including code enforcement, law enforcement, etc.

Numerical Aptitude :

Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of fractions, percentages, ratio and proportion.

Form/Spatial Aptitude :

Requires the ability to inspect items for proper length, width and shape; identify degrees of similarity or difference in shades, forms, etc.; and visually read various information.

Motor Coordination :

Requires the ability to coordinate hands and eyes using office machinery, firearms, animal capture equipment and other special equipment; to operate motor vehicles.

Manual Dexterity :

Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, firearms, animal capture equipment, etc. Must have significant levels of eye/hand/foot coordination.

Color Discrimination and Visual Acuity :

Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament :

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency, unusual or dangerous situations, or in situations in which working speed and sustained attention are make or break aspects of the job. The worker may be subject to danger or risk to a significant degree, or to tension as a regular, consistent part of the job.

Physical Communications :

Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

PERFORMANCE INDICATORS

Knowledge of Job:

Has knowledge of pertinent laws, regulations, codes, ordinances and guidelines; City policies and procedures; various breeds of dogs, cats and other domestic animals, including livestock; principles of licensing, controlling and disposing of animals; methods of animal collection and impoundment; normal and abnormal animal behavior, and symptoms of animal abuse; types of equipment, materials and specialty items used in animal control procedures; code / law enforcement methods and procedures; investigative methods; the layout of local roads and of the locations and characteristics of various neighborhoods; principles and practices of record-keeping; modern office practices and technology; basic arithmetic. Has skill in the use restraining devices, animal traps and other animal control equipment. Has the ability to work under stressful or dangerous conditions, often involving considerable personal risk or risk to others; react quickly and calmly in emergency situations; physically pursue, apprehend and control animals of varying sizes and weights; plan, organize and prioritize daily assignments and work activities; analyze problems that arise in the areas of responsibility and recommend solutions; learn and utilize new skills and information to improve job performance and efficiency; communicate effectively both orally and in writing; prepare required reports and records with accuracy and in a timely manner; establish and maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation; perform required calculations with accuracy; work under stressful conditions; deal with sensitive situations with tact and diplomacy; deal courteously, yet firmly and effectively with the public in enforcement situations.

Quality of Work :

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts.

Quantity of Work :

Performs described Essential Functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.

Dependability :

Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.

Attendance :

Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.

Initiative and Enthusiasm :

Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.

Judgment :

Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment.

Cooperation :

Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally. Relationships with

Others :

Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image.

Coordination of Work :

Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping :

Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.

DISCLAIMER

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. EOE