Intake Specialist

Intake Specialist Omega Law Group

PC - 5.0

West Hollywood, CA Job Details $25 - $45 an hour 1 day ago Benefits Free parking Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Spanish Client onboarding Sales Phone communication Mid-level Client services Law office Legal case management Legal client interviewing Client interaction via phone calls Full Job Description Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: www.omegalaw.com .

Position Overview:

We are seeking an Intake Specialist who will act as the first point of contact for potential clients seeking legal representation from our personal injury law firm. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation. Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm's capabilities. The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.

Responsibilities:

Conduct intake interviews with potential clients via phone, or in-person meetings Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps Accurately record intake information and case details in the firm's case management system Follow up with potential clients as needed to gather additional information or clarify details related to their cases Perform additional duties as assigned

Location:

This role is located at our West Hollywood office and requires physical presence on-site.

Qualifications:

Experience with the client intake process in the legal industry or similar environments, preferably Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated Strong attention to detail with the capacity to manage multiple tasks efficiently Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply

Compensation:

$25 to $45 per hour + bonuses

Comprehensive Benefits Package:

Retirement Savings:

401(k) plan available

Career Development:

Opportunities for professional growth and advancement

Comprehensive Insurance Coverage:

Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Life Insurance Paid Time Off Free onsite parking We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.