Telecommunicator - Vermilion Valley RCJA

Job Description:

To answer all incoming emergency and non-emergency calls as instructed with speed and accuracy. To obtain all correct, necessary information from callers in a prompt efficient manner while staying calm and reassuring with difficult or upset callers. Treating all callers with tact and professionalism. To dispatch correct agencies with speed and accuracy following proper radio etiquette according to policy. Once certified, process all

LEADS/NCIC

paperwork as directed by the court or police agency including but not limited to warrants, OP's, stolen articles and missing people.

Job Qualifications:

Must be 18 years of age Must possess a high school diploma or GED Valid, current Illinois driver's license, safe driving record No felony convictions Must pass Pre-Employment Psychological Evaluation and Physical including hearing test

Compensation & Benefits:

Starting pay is determined by the Union Contract - $50,398.40. Full-time telecommunicators work 12-hour shifts (36 one week/48 one week). Each pay period, the dispatcher works 76 regular hours and 8 overtime hours Benefits included IMRF pension, Health/Dental/Vision insurance, paid vacation/sick leave/personal time