Court Support Specialist

Court Support Specialist Bear Staffing Services Mesa, AZ Job Details Full-time $18.50•$19.00 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Life insurance Qualifications Microsoft Word Document review (document control) Microsoft Excel Interpersonal skills Customer inquiry handling High school diploma or GED Attention to detail Data entry Document review Customer support

Full Job Description Court Support Specialist Pay Rate:

18.50-19.00/hr, paid weekly

Hours:

Monday•Friday, 7:30am•4pm, OT when needed

Location:

onsite•Mesa, AZ 85201 Temp to

Hire Position Overview:

Under general supervision, completes and responds to customer requests via email. Contains strong skills in providing excellent customer support, effectively overcoming obstacles, ability to maintain composure & demonstrate professionalism under strenuous circumstances, and demonstrates reliability. Uses rigorous logic and methods to solve difficult problems with effective solutions.

Job descriptions:

Provide timely response and supply requested packages in the agreed-upon format for all requests for Court Evidence Packages received via e-mail. Professionally communicate with internal and external customers on all matters related to court evidence packages. Maintain all evidence of court Dispositions and place them into the tracker system. Maintaining up-to-date Standard Operating Procedures per jurisdiction. Monitoring the status of work, identifying, and solving problems. Report any equipment-related issues timely to ensure they are resolved quickly. Escalate if reported issues are not resolved timely. Demonstrates the ability to manage priorities effectively to meet customer and departmental expectations.

Requirements:

Drug-screen and Background screening. INLETS-Fingerprints (completed by client). High School Diploma or GED. Working Knowledge of Microsoft Word and Excel Strong Multi-tasking skills. Detail oriented, good verbal and written communication. Able to lift 40lbs.. Operating or working around moving equipment such as a folder/inserter. Sitting or standing for extended periods will be a requirement. Reviewing data and/or images on a P/C Monitor, Laptop or tablet for extended periods. Benefits (employee contribution Health insurance, Health savings account, Dental insurance, Vision insurance, Flexible spending accounts, Life insurance, Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #STL24

Job Type:

Full-time Pay:

$18.50•$19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance Application Question(s): Are you able to work in a high stress, fast paced environment?

Experience:

Document review: 2 years (Required) Data entry: 2 years (Required)

Work Location:

In person