Support Investigator I (Department of Social Services)

Support Investigator I (Department of Social Services)

Type:

Rockland County Government Salary/Pay Rate:

$31.77/hour

Posted Date:

06/04/2026 11:10 AM Job Description The Rockland County Department of Social Services is seeking a candidate to work in their fast-paced child support enforcement unit. The investigative work involves responsibility for performing functions related to the collection and recovery of funds to reimburse the Department of Social Services for benefits provided to dependent children or to custodial parents (e.g., identifying and locating legally responsible relatives, verifying the absence from a household of legally responsible relatives, determining financial resources of responsible relatives, preparing support enforcement documents). The applicant must have good knowledge of court procedures, especially as they relate to the writing and filing of support petitions. They must have good knowledge of interviewing techniques to gather and provide information, working knowledge of investigative techniques used in determining the location and financial status of individuals, working knowledge of office terminology and modern methods used in maintaining and checking financial records and reports. The applicant must have the ability to establish and maintain cooperative relationships with clients, particularly those under potentially difficult circumstances common in paternity and support disagreements; ability to understand and interpret laws, regulations and policies as they relate to child support enforcement and support collections and the ability to prepare written material.

Minimum Qualifications:

Graduation from high school or possession of an equivalency diploma and four (4) years of paid work experience in investigating

• , interviewing, collection or law enforcement in a police or related agency
• ; or An Associate's degree or equivalent college credits beyond high school (minimum of sixty (60) credits) or higher and two (2) years of paid work experience in investigating
• , interviewing, collection or law enforcement in a police or related agency
• ; or A Bachelor's degree or higher in Criminal Justice or comparable degree.

Other Requirements and Information:

Candidate must be a legal resident of New York, New Jersey or Connecticut. Civil service examination requirements have been waived for this position as part of the

NY HELPS

Local program. Candidates must only meet the minimum qualifications for consideration. Possession of a valid driver's license or access to transportation to meet field work requirements in a timely and efficient manner.

Salary and Benefits:

Salary and benefits are competitive with the public sector market including but not limited to the following: $31.77 Hourly Salary as of June 4, 2026 35 Hour work week Medical, Dental and Vision Time off including vacation, personal and holiday time New York State Pension eligible Other benefits, including, but not limited to deferred compensation, tuition reimbursement, leadership and other professional development training How to

Apply:

Interested candidates should email a completed Rockland County application to: Position open until filled.