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Firearms Compliance Specialist

Job

Glockstore/Undertech Undercover

Nashville, TN (In Person)

$53,040 Salary, Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/23/2026

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Job Description

Overview We are seeking a dedicated and detail-oriented Firearms Compliance Specialist to join our team. The Firearms Compliance Specialist is responsible for all processes, paperwork, and compliance in the retail store pertaining to the sale of Firearms. This role has extensive knowledge of the 4473 and the laws and other paperwork that apply. This role has extensive knowledge of what a straw purchase is and steps to take when suspected. This role has the ability to safely handle firearms and adhere to all company, state, and federal firearms regulations. They will be responsible for acquiring and disposing firearms in the retail store and the correct processing and handling of all required firearm sales paperwork. This role will train all retail employees on compliance and will ensure all paperwork is correct. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. Essential Duties & Responsibilities Maintains a high level of ATF compliance within the retail store. Verifies firearms accuracy by checking the serial number on the firearm, number on the case, 4473, receiving documents, etc. Ensures proper completion of ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and preventing possible straw purchases. Participates in ongoing training including, but not limited to firearms and related product information, compliance related training, and selling skills/techniques. Signs off on each firearm transfer that takes place in the retail store before they are finalized by verifying the accuracy of the 4473, firearm serial number, TICS paperwork, and any supplemental documents provided to facilitate the transaction. Assists the retail store manager with training staff in ATF compliance best practices. Watches out for signs of a straw purchase and trains all retail staff on how to identify them. Identifies compliance risks and implements actionable solutions. Manages SOT transfers in the retail store which includes a SilencerShop kiosk business account. Organizes an inventory of customer purchased suppressors pending certification. Answers customer questions relating to purchasing and transferring suppressors. Reviews all retail store firearms transactions for accuracy daily and files federal paperwork/forms in accordance with ATF guidelines. Maintains filing system and correctly files all retail store firearm paperwork. Assists the Firearms Compliance Manager with firearm audits and inventories. Maintains professional conduct of a leader. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Provides the best experience for every customer, every time by assisting customers in making buying decisions by: 1) Identifying and evaluating customers' needs, 2) Making product recommendations based off of this analysis, and 3) Promoting other products, membership, range time, classes, and other programs Demonstrates product to customers. Helps to organize and maintain firearms within the retail store Assures visual standards are met by up-keep and maintenance to include but not limited to, restocking, remerchandising, cleaning fixtures. Responsible for maintaining cleanliness standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties. Sets and maintains all ads related to firearms. Remains knowledgeable of advertised sales; maintain pricing and signing. Replenishes product on shelves as required per merchandising guidelines. Responds to all ATF, or State Firearm Trace Request promptly. Remains product "expert" through ongoing product knowledge training. Follows all company policies and procedures and all other duties as assigned. Assists in Gun Room as necessary. All other duties as assigned.
Minimum Qualifications Education :
High school diploma or GED required. Must have high attention to detail. Proficient in GSuite (Sheets, Docs).
Age Required:
MUST BE 21 YEARS OF AGE OR OLDER.
Experience :
MUST HAVE 2 YEARS OR MORE OF EXPERIENCE IN RETAIL OR FIREARMS COMPLIANCE.
Other:
Must be able to legally own and possess a handgun under Federal and State Law.
Skills, Knowledge, and Ability:
Ability to understand, recall, and follow complex compliance regulations and to work with highly confidential information Customer Service and Sales of Firearms and Related Products 4473 & State Paperwork Completion GCA - Gun Control Act Fastbound - Acquisitions, and Dispositions of Firearms Knowledge in Firearms and Ammunition Knowledge of Firearms and Ammunition ATF and STATE Regulations. Knowledge of how to
Safely Handle Firearms Understanding of Retail and Computer Knowledge Independent Judgement:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Functional Competencies:
Strong Attention to detail, Verbal & Written Communication Skills, Initiative, Motivated, Positive, Organizational Skills, Collaboration, Cooperation, Leadership, Teamwork, Read and follow instructions, Basic Math - Adding, Subtracting, Multiplying and Dividing.
Job Type:
Full-time Pay:
$24.00 - $27.00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
In person

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