Documentation Specialist

We are looking for an experienced Documentation Specialist/Technical Writer to support a public sector program in Tallahassee, Florida. This Contract position focuses on transforming detailed technical and business information into well-organized, user-friendly documentation that supports project delivery and operational clarity. The role partners with stakeholders, subject matter experts, and technical teams to create accurate materials, strengthen communication, and promote consistent documentation practices. This opportunity is ideal for someone who can balance writing, analysis, and project support in a structured environment.

Responsibilities:

• Create, update, and organize a wide range of IT and project documentation, ensuring materials remain accurate, accessible, and aligned with program needs.
• Convert complex technical concepts and business details into clear content tailored to technical teams, leadership, and end users.
• Produce user guides, reference materials, process documents, and other formal publications in collaboration with development, QA, and support teams.
• Maintain documentation repositories and coordinate specialized documentation assignments to support ongoing project activities.
• Evaluate and refine draft materials such as design records, system summaries, and technical notes to improve quality, consistency, and completeness.
• Gather information through interviews, research, and review of source materials to develop structured and reliable documentation.
• Facilitate or support requirements discussions with business and technical stakeholders, then capture findings in organized business analysis deliverables.
• Prepare current-state and future-state process documentation, contribute to process improvement efforts, and ensure artifacts follow applicable standards and regulatory guidelines.
• Act as a communication link between users, project teams, and leadership by preparing updates, briefings, and supporting project coordination efforts.
• Report for duty as designated essential staff during emergency situations when directed.