Court Operations Leadworker II, Hennepin County, Criminal Downtown Division

Court Operations Leadworker II, Hennepin County, Criminal Downtown Division Minnesota Judicial Branch - 3.7 Minneapolis, MN Job Details Full-time From $27.50 an hour 1 day ago Benefits Paid parental leave Disability insurance Health insurance Tuition reimbursement Parental leave Loan forgiveness Qualifications Writing skills High school diploma or GED Productivity software Delegation Technical Proficiency Full Job Description Hennepin County District Court is seeking to fill a Court Clerk Leadworker II position in the Criminal Division. The Leadworker serves as a division leader and positive role model by utilizing specialized clerical knowledge and a comprehensive understanding of division practices to contribute to the District's mission, vision, and values. This position requires excellent problem-solving, communication, and collaboration skills, as well as the ability to work independently and delegate responsibilities when appropriate. This position provides excellent customer service, staff training, and operational support responsibilities. The Leadworker performs highly advanced case processing in a timely manner and excels at managing competing responsibilities in a high-performance environment. Examples of Duties Provide work direction to staff including reviewing work for accuracy and compliance, coordinating workflow, monitoring workload and coverage, and leading the unit through change in conjunction with management Communicate with management on work progress, personnel issues, and backlogs; assist staff in meeting performance standards Convey information to the unit from the supervisors and oversee the unit in the supervisors' absence Serve as a subject matter expert and resource for division staff, using advanced knowledge, expertise, and independent judgement to answer questions, address highly complex, unique, and/or urgent case processing situations, and independently resolve problems with limited, conflicting, or no guidance Develop and oversee staff training and related materials, lead or coordinate division/team meetings, and guide local efforts for district and/or statewide projects to ensure deadlines are met Build and maintain professional working relationships with justice partners and serve as a liaison to independently address and resolve issues brought forth by stakeholders Compiles and analyzes reports and monitors processes for the purpose of identifying trends and issues; proactively makes recommendations to supervisors for improvements Maintains documentation of and explains new court policies, processes, and procedures to unit staff Typical Qualifications Minimum Qualifications High school diploma or equivalent At least three (3) years of experience as a Court Operations Associate, Leadworker, or equivalent experience Preferred Qualifications Knowledge of current Hennepin County District Court Criminal Division policies and procedures Experience providing technical and procedural training Experience reviewing work of others for accuracy and providing feedback for corrective action Experience writing job procedures and developing training materials in a clear and concise manner Working knowledge of current case processing procedures, including processing of financials, court procedures and policies related to both the administrative office and courtroom functions, and the ability to apply these as needed Proficient in the court's case processing system (MNCIS,) Microsoft applications, and SharePoint Minimum Knowledge, Skills, and Abilities Proficient in problem solving including consulting various resources, analyzing different situations, and determining the best solution with limited, conflicting, or no guidance Proficiency in Microsoft Office Suite and ability to learn other job-related software Skill in providing comprehensive training and guidance over daily work while building and maintaining effective working relationships within the team Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, and rules Effective oral and written communication, as well as the ability to understand and follow oral and written instructions Ability to handle confidential matters and files appropriately, accurately, and in compliance with all applicable court rules, policies, and statutes Self-motivation and the ability to prioritize work in a fast-paced environment while maintaining composure and professionalism when interacting with stakeholders within and outside the Judicial Branch Supplemental Information Logistics The Criminal Downtown teams are located in downtown

Minneapolis:

Hennepin County Government Center:

300 South 6th Street, C-1153 (eleventh floor)

Public Safety Facility:

401 South 4th Street, Suite 134 (first floor) This position is assigned to the Public Safety Facility but may assist at the Hennepin County Government Center depending on business needs. The core hours for this position are 8:00 a.m.-4:30 p.m., Monday-Friday, but may vary depending on the assignment and operational needs. This position works on-site with occasional flexibility to work remotely, which may change depending on business needs. Salary Range The expected starting salary for external candidates is at least $27.50 per hour and may be higher, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits . Instructions for Applying Complete your application with resume attached by June 2 nd , 2026, at 11:59 p.m. Interviews for this position will take place virtually. All employment offers are contingent upon satisfactory results of our background check processes. This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract. Please contact Human Resources with questions regarding this posting via email: 4 th ; or phone: 612-540-6488. Why Work for Us? Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth. Employee Benefits The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. Equal Employment Opportunity It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds. Internal Applicants If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .