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Job Description
Position Overview :
The Operations Support Specialist is a member of the operations section of the Bankruptcy Clerk's Office. The incumbent is responsible for all facets of case progression, including opening cases, docketing, managing cases from inception to conclusion, ensuring accuracy of electronic case filing system entries, and responding to inquiries regarding filings. Initial job duties will be heavily focused on front desk intake. The incumbent reports to the Dallas Operations Support Supervisor.
Representative Duties :
Serves as the primary point of contact for customers, assisting them at the front desk, over the phone, and via email. Answers routine inquiries and provides customer assistance, including assistance with public computers. Acts as the main cashier for the office, processing payments and handling financial transactions. Opens new cases, adversaries, and miscellaneous proceedings by receiving, reviewing, and filing incoming documents in the court's Electronic Case Filing (ECF) system. Collects appropriate fees and processes receipts. Reviews pleadings for correct PDF and correct event code usage. Ensures all automated entries are appropriately linked. Makes summary entries and prepares deficiency notices and other internal documents as needed. Communicates with both internal and external users regarding errors to help correct future filing submissions. Responds to inquiries and requests as quickly and efficiently as possible. Assists users with Electronic Case Filing questions. Directs users to location of appropriate materials (forms, procedural manuals, etc.) and instructions. Examines docket reports and entries to ensure all necessary orders are entered and proceedings completed. Reviews case records and dockets for accuracy and completeness. Ensures cases are closed when appropriate. Processes incoming and outgoing mail, including preparing check logs and screening and routing to appropriate persons. Reviews case management reports and takes appropriate action to ensure timely progression of cases, resulting in proper disposition (e.g. discharge, dismissal, conversion, transfer, etc.). Occasionally assists with courtroom proceedings, including digital court recording and electronic evidence presentation systems. Performs other duties as assigned.
Minimum Requirements:
High school graduate. Two years of general clerical experience plus two years specialized experience (progressively responsible experience related to the processing of legal documents, use of technology and software applications, and demonstrated ability to apply a body of rules, regulations, directives, or laws).
Desired Qualifications:
A bachelor's degree along with legal experience and/or CM/ECF experience. Broad working knowledge of bankruptcy processes and procedures. Thorough knowledge of the purpose and content of documents and events in order to make docket entries and take appropriate actions..
Benefits:
Court employees are not included in the government's civil service classification. They are, however, entitled to the same benefits as other federal employees, including up to 13 days of paid annual leave per year for the first three years, thereafter up to 26 days per year, 11 federal holidays, participation in the Federal Employees Retirement System with a percent of contributions matched, choice of health benefit plan from several options, life insurance, and periodic salary increases. This position is subject to mandatory electronic funds transfer for salary payments.
Application Procedures and Information:
Qualified applicants must submit a single PDF of the following (in this order): 1. Cover letter 2. Resume 3. Salary History or Classification Level Email packages to humanresources@txnd.uscourts.gov
Other:
Employees of the U.S. Bankruptcy Court for the Northern District of Texas are excepted service appointments. Employees are considered at will and are not covered by federal civil service classifications or regulations. The applicant must be a United States citizen or provide documentation proving eligibility to work in the U.S. Immigration law requires public employers to hire individuals who are lawful permanent residents (i.e., green card holder) seeking U.S. citizenship. Due to the high volume of applicants received, the Court will only communicate with applicants who will be considered for interviews. Applicants selected for interviews must travel at their own expense, and relocation expenses will not be reimbursed. The selected candidate will be subject to a criminal history and financial background investigations by law enforcement agencies, which include FBI fingerprinting as a condition of employment. The applicant must be a United States citizen or a lawful permanent resident (i.e., green card holder) who is seeking citizenship. Retention depends upon a favorable suitability determination. The Court reserves the right to modify the conditions of this job announcement, to withdraw the announcement, or to fill the position sooner than the closing date without prior notice. The U.S. Bankruptcy Court requires employees to adhere to a Code of Ethics and Conduct. This court provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and interviewing process, please notify the local human resources representative. The decision on granting reasonable accommodations will be made on a case by case basis. The United States Bankruptcy Court is an
Equal Opportunity Employer Job Type:
Full-time Pay:
$48,596.00 - $78,985.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Ability to
Commute:
Dallas, TX 75242 (Required) Ability to
Relocate:
Dallas, TX 75242: Relocate before starting work (Required)
