Legal Intake Specialist

Legal Intake Specialist The Law Office of James A Graham, LLC - 5.0 New Orleans, LA Job Details Full-time $18 - $23 an hour 1 hour ago Qualifications Filing Administrative experience Legal administrative experience Legal research Legal case management Full Job Description Job Summary We are seeking a proactive and detail-oriented Legal Intake Specialist to join our dynamic legal team. In this vital role, you will serve as the first point of contact for prospective clients, expertly gathering essential case information and assessing initial eligibility across a broad spectrum of legal areas. Your energetic approach and exceptional organizational skills will help streamline client intake processes, ensuring efficient case management and a positive experience for all stakeholders. This paid position offers an exciting opportunity to develop your legal administrative expertise while supporting diverse legal practices. Responsibilities Conduct thorough interviews with potential clients to collect detailed case information across various legal fields such as estate planning, family law, immigration law, landlord-tenant law, banking law, workers' compensation law, personal injury law, and litigation. Evaluate client needs and determine initial case eligibility based on established criteria. Manage incoming inquiries via phone and email with professionalism and excellent phone etiquette. Utilize legal case management systems such as Clio Grow, Clio Manage, Westlaw, LexisNexis, and document management systems to organize and track client information efficiently. Perform legal research to support case assessments and prepare preliminary documentation for attorneys. Assist with document review, proofreading, transcription, and drafting of basic legal documents or contracts as needed. Coordinate with attorneys and paralegals to facilitate smooth onboarding of new clients while maintaining confidentiality and data security standards. Support administrative functions including data entry, filing, scheduling appointments, and managing client records with precision. Maintain organized records of all client interactions and intake activities to ensure compliance with firm policies. Qualifications Proven experience in a legal administrative or paralegal role with familiarity in multiple practice areas such as estate planning, environmental law, family law, immigration law, or litigation. Strong interviewing skills combined with excellent written and verbal communication abilities. Proficiency in legal research tools including Westlaw, LexisNexis, and other case management software like PCLaw or iManage. Knowledge of legal procedures related to document review, drafting contracts, proofreading, transcription and file management. Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment. Experience handling sensitive information with discretion and professionalism. Familiarity with project management principles to coordinate multiple client cases simultaneously. Ability to adapt quickly to new technology platforms and maintain attention to detail during data entry and document review processes. Join our team as a Legal Intake Specialist if you are passionate about supporting justice through meticulous client service and efficient legal operations! This role offers an engaging environment where your organizational talents will directly contribute to the success of our legal practice while providing valuable experience across diverse areas of law.

Pay:

$18.00 - $23.00 per hour

Work Location:

In person