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Office Support Associate
Job
Proceed
Hilliard, OH (In Person)
Full-Time
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Job Description
Office Support Associate Proceed's Columbus, Ohio location is seeking a full-time Office Support Associate to join our Legal Support Services team. This position plays a key role in coordinating legal document service, preparing court filings, monitoring court dockets, and ensuring accurate case management for our clients. This is a fast-paced, detail-oriented position where organization, accuracy, and excellent customer service are essential. The Office Support Associate works closely with process servers, court personnel, clients, and internal team members to ensure legal documents are processed efficiently and cases move forward without delay. Primary Responsibilities
- Monitor court documents to identify when service packets are issued.
- Coordinate the pickup and delivery of legal documents with process servers, courts, and shipping carriers.
- Prepare affidavits and other legal documents for filing.
- Review completed returns of service for accuracy and completeness.
- File complaints, returns, and other legal documents with courts and Clerk's Offices.
- Upload documents and maintain accurate case records within the Status Pro case management system.
- Respond promptly and professionally to client inquiries via email.
- Review files to ensure all required documentation is complete and ready for invoicing.
- Maintain the confidentiality of client information, legal documents, and company records.
- Assist with other administrative and operational duties as assigned. Your Qualifications
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to prioritize multiple tasks in a deadline-driven environment.
- Excellent customer service skills.
- Proficiency with Microsoft Office and general computer applications.
- Ability to quickly learn proprietary software systems.
- Ability to work both independently and collaboratively as part of a team.
- Prior office, administrative, customer service, or legal experience is a plus, but we will train the right candidate. Proceed Offers Our Team Members Excellent Benefits
- Diverse, affordable healthcare options
- Company-matched 401(k) contributions
- Generous paid time off beginning on your start date
- Company-paid life and disability insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Employee Assistance Program (EAP)
- Comprehensive training and opportunities for career growth Proceed is a nationwide legal services provider that partners with law firms, corporations, and government agencies to deliver reliable litigation support, service of process, court filing, and other legal support services throughout the United States.
Job Details Job Type:
Full-time Pay:
$17.00 per hour Benefits- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance