Appeals Specialist

Appeals Specialist Key Resource Group, LLC - 2.9 Syracuse, NY Job Details Full-time $45,000 - $61,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Life insurance Qualifications Microsoft Word Microsoft Excel Customer service Research Appeal preparation assistance Attention to detail Law office Legal billing Time management Full Job Description Hybrid work schedule after introductory period A NYS law firm is seeking a detail-oriented Appeals Specialist to join their Syracuse office. This role is responsible for reviewing and responding to client appeals related to electronically submitted law firm invoices. The ideal candidate will work closely with attorneys, billers, and legal support staff to resolve billing issues, submit appeals, and ensure timely payment of invoices.

Responsibilities:

Review and track invoice deductions using firm reporting tools and e-billing platforms. Research and gather details regarding invoice reductions and appeal opportunities. Communicate deduction information to attorneys and timekeepers in a clear, standardized format. Prepare and submit appeals based on attorney feedback and supporting documentation. Monitor appeal status and ensure all client deadlines are met. Process approved appeals, reduced invoice payments, and related write-offs. Respond to attorney inquiries and provide reports and supporting documentation as needed. Verify billing accuracy and supporting records. Assist with additional accounting and billing-related projects as assigned.

Qualifications:

Experience with law firm electronic billing and appeals processes required Knowledge of e-billing platforms and billing guidelines; experience with Bill Blast preferred Strong organizational and time management skills with the ability to prioritize multiple deadlines Exceptional attention to detail and accuracy, particularly with numerical data Excellent written and verbal communication skills Strong customer service mindset and ability to work collaboratively across departments Proficiency in Microsoft Word and Excel; experience with Aderant or similar legal billing software preferred Ability to thrive in a fast-paced, deadline-driven environment Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Pay:

$45,000.00 - $61,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off

Work Location:

Hybrid remote in Syracuse, NY 13202