Police Records Technician

The City of Turlock is accepting applications for the position of Police Records Technician. To perform a variety of moderately complex clerical duties related to the records activities of the Police Department in providing police records to the public and law enforcement agencies and properly processing records for filing and retrieval purpose. This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

• Only the first 75 applications submitted will be considered.

Please note that the job announcement may close without prior notice.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the police services clerical/records series. This classification is distinguished from the Senior Police Records Technician in that the latter is assigned more complex assignments with a greater level of independence. Police Records Technician may be used as a training class for advancement to the Senior Police Records Technician level.

SUPERVISION RECEIVED AND EXERCISED

Immediate supervision is provided by higher level police supervisory positions Type, process, record, and file a variety of Police records, reports and materials; collect and compile relevant data. Prepare and process a variety of Police records forms, related to Police Department procedures. Process and respond to inquiries from the public, departmental staff, and other agencies in person, electronically, and by telephone; forward inquiries to appropriate personnel; respond to inquiries for information regarding police reports and other matters; ensure that the release of records follows state, federal, and local laws. Process, record and route calls for service to dispatch. Interpret, explain, and apply City and department policies, procedures, rules, and regulations. Respond to internal and external customers on a variety of issues, including performing record checks, issuing permits, collecting fees, and processing reports and complaints. Enter, maintain, retrieve and route data, reports, and information into and from a variety of automated law enforcement records systems; enter police reports and citations including names, vehicle information, charges, property, dispositions, classification of charges, and other information as needed. Prepare certified copies of reports and documents for department personnel, District Attorney, courts and other government agencies, as specified by law and department policy. Accurately route time sensitive reports to protective service agencies Perform records and warrants checks. Research, collect data, and prepare a variety of statistical and written reports as required. Train new clerical personnel. Release vehicles to registered owners, legal owners, and the victims of stolen vehicles. Collect fees for vehicle releases, copies of reports, parking citation fines, citation sign offs, records checks, and other matters; prepare and issue receipts; maintain appropriate ledgers and balance register. Process and distribute crime, incident, arrest, and accident reports, warrants, subpoenas, follow-up requests, and related paperwork to various agencies including departmental staff, other local and state law enforcement personnel, insurance companies, and other agencies and organizations; process and distribute police reports and criminal complaints to the District Attorney's Office. Perform related duties as assigned.

Knowledge of:

Organization, procedures, and operating details of law enforcement agencies. Principles, codes, regulations, and laws governing records management. Modern office practices and computer equipment including computer hardware and software. Correct English usage, spelling, punctuation, vocabulary, and grammar Filing, indexing and cross-referencing methods and systems. Customer service practices and techniques. Criminal justice procedures. Modern office procedures, techniques, and equipment, including principles of record keeping and automated information systems including a variety of office software. Research techniques and procedures.

Ability to:

Learn and properly interpret related California Codes, public records acts, penal and vehicle sections. Effectively maintain accurate record keeping and process the work of major police records and clerical support operation. Understand the organization and operation of the City, and of outside agencies. Follow verbal and written instructions. Process applicants for City permits and licenses. Ability to courteously and concisely respond to community issues, concerns, and needs in person, electronically, and on the phone. Communicate clearly and concisely, orally and in writing. Effectively communicate with internal and external customers. Establish and maintain effective working relationships with those contacted during the course of work. Work in a fast-paced work environment with public contact; exercise good judgment and make sound decisions in a variety of situations. Train subordinate clerical personnel. Read, understand, and review documents for accuracy and relevant information. Compile and maintain complex and extensive records, including financial data; prepare reports. Type letters, forms and reports, review documents for errors or omissions. Work various shifts as assigned. Type at a speed of 35 words per minute net corrected. Maintain confidential criminal records pertaining to law enforcement activity. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

One year of experience performing general clerical work. Clerical experience working in a law enforcement agency desired.

Training:

Possession of a High School diploma or GED Certificate. An associate's degree from an accredited college or university in criminal justice, public administration, or a related field is desirable.

Licenses:

Possession of a valid California Driver's License in the category necessary to perform essential duties of the position may be required at the time of appointment. Maintenance of a valid California Driver's License is a condition of continued employment.

ADDITIONAL INFORMATION

Physical Conditions:

Maintain the following physical abilities: see well enough to read instructions, read fine print and view computer screen; hear well enough to converse on the telephone and in person assisting customers; use of hands and fingers for use of computer keyboard, copy machine, filing, writing and answering telephones. An eligibility list will be established from this recruitment that will be valid for six (6) months. All full-time employees serve a twelve (12) month probationary period. Selection Process 1. All applicants must complete a standard City of Turlock application for employment form, supplemental questionnaire and submit the following documentation: Proof of education -this can be a copy of transcripts or any degree. 2. You may submit your required documentation using the following options: Attach a scanned copy in the "Add Attachment" option Fax a copy to (209) 668-5529 Email a copy to agodinez@turlock.ca.us Hand deliver copies of your documentation to 156 S. Broadway, Suite 235, Turlock, CA 95380 Applications will be rejected if they are incomplete or required documentation is not attached. 3. Applications will be reviewed for possession of the minimum qualifications. In the event that a large number of applicants possess the minimum qualifications, applicants who appear to be the most qualified based on their breadth and recency of experience and will be invited to compete in the testing process. 4. Candidates invited to compete in the testing process may be required to take a written examination, which is graded on a pass/fail basis. Only those applicants who pass the written examination will advance to the oral examination. 5. Candidates invited to compete in an oral examination that receives a score of 70% or more will be placed on an eligibility list. Ranking on the eligibility list is based solely on the results of the oral exam. 6. Completion of a practical exercise may be conducted in order to further evaluate skills relating to essential job functions. 7. Top candidates on the eligibility list will be referred to the Turlock Police Department for a Command Staff interview to determine which applicant(s) are referred for a background investigation. 8. Final appointment to the position of Police Records Technician will be contingent upon passing the following: Background Investigation, Chief of Police interview, Medical examination (including drug/alcohol screening, hearing and vision examinations) Veteran's Preference System The City of Turlock has adopted a veteran's preference system (effective January 1, 2002). The percentage score achieved through an entrance (non-promotional) examination which ranks applicants on an eligibility list shall be adjusted to provide: (a) one (1) percentage point added to the final test score for each six (6) months of active service during a time of armed conflict, up to a maximum of five (5) points, and (b) five (5) percentage points added to the final test score for veterans who are disabled as a result of active military service during a time of armed conflict, regardless of length of service. To receive preference points, applicants must provide supporting documentation and proof of honorable discharge. In no event shall an applicant receive more than a five (5) point adjustment. This request should be made in section #12 of the employment application form. A copy of your DD214 must be attached for this request to be considered. An Equal Opportunity Employer The City of Turlock is an Equal Opportunity Employer. We are sincerely interested in receiving applications from qualified minorities, women and the disabled. Qualified applicants receive equal consideration without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, age, marital status, physical or mental disability, medical condition, political affiliation or belief except where indicated by requirements of the job. The City of Turlock will make every effort to accommodate applicants that have disabilities that would not allow them to compete in the announced process. Applicants are asked to indicate their request for accommodation in the application form. Medical Examination and Drug/Alcohol Screening The incumbent will be required to take a medical examination including a drug/alcohol screening and be fingerprinted. Customer Service Policy The City of Turlock is committed to quality service to our customers. Our goal is to create a positive, productive and courteous atmosphere for our employees and customers. Employees are evaluated on the quality of customer service they provide.

Benefits Holidays:

Eleven (11) paid holidays and three (3) floating holidays.

Vacation:

Paid vacation that increases with years of service.

Sick Leave:

Accrual of one day (eight (8) hours) for each month worked.

Retirement:

Qualified candidates who are currently a CalPERS member or have been a CalPERS member within the last six (6) months or are subject to reciprocity with another eligible retirement plan, may be a "classic member" and may be enrolled in the City's 2.7% @ 55 plan. Employee pays employee contribution rate of 9% on a pre-tax basis. CalPERS "final compensation" may be based on the highest twelve (12) continuous months of qualifying employment. Non-classic or "new members" will be enrolled in the 2% @ 62 plan and CalPERS "final compensation" will be based on the highest thirty-six (36) continuous months of qualifying employment.

Deferred Compensation:

The City will match employee's contribution up to one half of one percent (0.5%) of the employee's base salary for each pay period in which employee contributes to the program. Retiree Health Savings (RHS)

Vantage Care:

Two (2) percent of the employee's base payroll will be deposited in each individual's RHS Vantage Care account.

Health:

The City offers a generous health, prescription, vision, and dental insurance plans for employees and dependents.

Continuous Service Pay:

Beginning with the tenth (10th) year and every year thereafter, 1.5% of base salary. Beginning with the fifteenth (15th) year and every year thereafter, 1.5% of base salary. Beginning with the twentieth (20th) year and every year thereafter, 1.5% of base salary.

Additional Benefits:

Associate/Bachelor/Master's Degree Incentive Pay (If not listed as a minimum qualification)

• Educational Reimbursement Program
• Computer Loan Program
• Upon completion of probation.

Notes:

Information contained herein does not constitute an expressed or implied contract as it is subject to change. Where to Apply City of Turlock Human Relations Department 156 S. Broadway, Suite 235 Turlock, CA 95380-5454 (209) 668-5150 or Visit our website at www.cityofturlock.org to apply. All applications must be returned to the Human Relations Department no later than Tuesday, June 23, 2026, at 5 p.m.

POSTMARKED APPLICATIONS WILL NOT BE ACCEPTED.

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