Police Records Clerk Supervisor

Applications can be completed online or in person at our Human Resources Office at 500 Third Street NW. Should you have any questions, please feel free to contact the Human Resources Team at 863-291-5650 or humanresources@mywinterhaven.com. Are you a detail-driven leader who thrives in a fast-paced public safety environment? The City of Winter Haven is seeking a highly organized and motivated individual to lead the daily operations of our Records Division. In this role, the individual will oversee records personnel, ensure the accuracy and integrity of confidential law enforcement data, and provide exceptional service to officers, partner agencies, and the public.

Job Title:

Police Records Clerk Supervisor Category:

Full-Time Application Closing Date:

June 22, 2026, 5:00 p.m.

Salary and Benefits:

$20.09 Per Hour Minimum Annual Step for Performance Pay Adjustments 12 Paid Holidays Per Year 12 Vacation Days Minimum, Earned Per Year 12 Sick Days Earned Per Year Medical, Dental, Vision, and Life Insurance Benefits 401(a) Retirement Plan and Social Security Coverage Education/Tuition Assistance Program; and Training and Development Opportunities Employee Assistance Program - to include

Mental Health Assistance/Services Essential Job Functions:

Supervises the clerical staff performing work involved with police records and reports and maintenance; performs the same work as those supervised. Supervises the processing and indexing of municipal law enforcement accident reports, traffic citations, complaints, event reports, affidavits and field intelligence reports. Reviews and records reports; distributes to appropriate files. Processes and maintains a hard copy and computerized filing system. Performs data entry keying efforts to transfer pertinent written report information to computer system. Generates computerized monthly and annual statistical reports of records and information to include UCR reporting. Assigns personnel to assist customers requesting information from the Records Unit. Searches, retrieves, duplicates and distributes copies of information as required by the department, the State Attorney's Office, courts, businesses, insurance companies, other law enforcement agencies and the general public. Supervises the greeting and provision of services to the public at the records office business window; provides general information and assistance to the public. Manages the receiving of monies and issues receipts for the purchase of record copies, handicapped parking tickets, crime prevention and promotional items, etc. Receives and records payments of fines for violation of City ordinances. Accurately counts and balances monies received; completes and prepares the required documentation relative to cash transactions and forwards to the appropriate department for processing. Handles and records all archiving for the Winter Haven Police Department. Ensures compliance with court orders that involve expunging or the sealing of police records. Serves as a training officer for the Records Unit staff. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required. This is a civilian, non-sworn position within the Winter Haven Police Department.

Knowledge, Skills & Abilities:

Thorough knowledge of modern office practices, procedures, and equipment; and department rules, regulations, procedures and functions. Knowledge of business English, spelling and arithmetic. Thorough knowledge of Florida Statutes related to Records Retention, Public Records Redaction, and the Sunshine Law. Considerable knowledge of office record keeping and reporting. Ability to plan, organize and supervise the work of clerical staff performing a variety of functions; develop effective office work procedures; understand and follow complex oral and written instructions; prepare operating and statistical tabulations and reports; establish and maintain effective working relationships with co-workers, other City employees and the general public; and lead and supervise a diverse workforce.

Minimum Education & Experience:

High school diploma or its equivalent. Four years of progressively responsible clerical work experience. Must have successfully completed an 80-hour line supervision class approved by the Florida Department of Law Enforcement-C.J.S.T.C., or successfully complete the course within one year of appointment. Must be able to fulfill all requirements of a Winter Haven Police Department Records Clerk in a satisfactory manner. Previous supervisory experience preferred.

Special Requirements:

Must possess and maintain a valid State of Florida driver's license. Ability to type at a moderate rate of speed.

TYPING TEST REQUIRED

(35 WPM). Must attend training classes as it relates to records management, archiving, supervision and other training methods related to this assignment. Absence of non-prescribed controlled substances in the applicant's system a verified through a screening process administered by a laboratory approved by the City of Winter Haven. Physical /

Environmental Factors:

Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

Our Mission:

Enriching lifestyle through exceptional service.