Job Description
Advertisement Closes 6/13/2026 (8:00 PM EDT) 26-02671 Public Safety Telecommunicator II Pay Grade 12 Salary $49,714.08 Annually Employment Type
EXECUTIVE BRANCH
| FULL TIME
| ELIGIBLE FOR OVERTIME PAY
| 18A | 40.0 HR/WK Click here for more details on state employment. Hiring Agency Justice & Public Safety Cabinet | Kentucky State Police Location 3319 South US 421 Harlan, KY 40831 USA Description Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce, and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and safeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community. The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between the state Troopers and the information they need to be effective and efficient in their daily operations. Often called the "nerve center" of police operations they are the initial first responders, taking the call and dispatching emergency personnel including state and local police, fire and ambulatory services. Due to the nature of 24- hour operations the applicant must be willing to work a flexible shift. Required to be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) and be currently certified as a Law Information Network of Kentucky (LINK)/National Crime Information Center (NCIC) operator. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540.
Required to maintain any required licensure(s), certifications(s), or other credentials for the length of employment in this classification. Key Responsibilities:
Answer radio and telephone calls (including 911 in designated areas) Gather and relay pertinent information from each communication, dispatching calls to police and other emergency management personnel Provide pre-arrival instructions during medical emergencies. Operate the Computer Aided Dispatching system (CAD) Familiarity with Post region Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging from traffic enforcement to major crime. Train entry level telecommunicators on radio room policies and procedures. Ensure stolen and lost property, missing and wanted persons, and domestic violence records are accurate in the National Crime Information Center system. Perform routine computer backup and file maintenance for the radio room. Preferred Knowledge/Skills/Abilities:
Strong work ethic Multi-tasking Typing Strong written and verbal communication Map reading Customer service Active listening Perform under pressure Solid judgement Computer literacy Ability to retain large volumes of information; recall and repeat specifics If you are interested in a challenging yet rewarding career where you can make a positive difference in your local community, we would love to review your application for Kentucky State Police Telecommunicator. Please be advised that although medical cannabis has been legalized in the Commonwealth of Kentucky, due to other applicable state or federal laws, employees in this position are prohibited from using medical cannabis. If you need additional information about this prohibition, you may contact the agency point of contact for additional information. Minimum Requirements EDUCATION
High school graduate. EXPERIENCE, TRAINING, OR SKILLS
Must have three years of experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications, or traffic operations. Substitute EDUCATION
for EXPERIENCE
College will substitute for the required experience on a year-for-year basis up to a maximum of two years. Substitute EXPERIENCE
for EDUCATION
Additional experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS
(AGE, LICENSURE, REGULATION, ETC.): Must be currently certified as a telecommunicator by the Kentucky Law Enforcement Council (KLEC). Must provide documentation of successful certification as a LINK/NCIC
operator within thirty days of employment in this job classification. Must provide documentation of successful certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540.
Must maintain any required licensure (s), certification (s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s), or other credentials. See Kentucky Administrative Regulation 502 KAR 40:040 Working Conditions Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts, nights, weekends, and holidays. Probationary Period This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Yolanda Young at Yolanda.young@ky.gov or 606-573-3131. An Equal Opportunity Employer M/F/D
