Police Intake Specialist

Police Intake Specialist City of Bryan - 3.7 Bryan, TX Job Details Full-time From $20 an hour 22 hours ago Benefits Wellness program Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Retirement plan Paid sick time Qualifications Computer operation Filing High school diploma or GED Attention to detail Data entry Telephone systems Multi-line phone systems Clerical experience Dispatching for law enforcement incidents Time management Full Job Description The City of Bryan is currently accepting applications for Police Intake Specialist. This position performs a wide variety of administrative and clerical responsibilities in the operation of the Intake area of the Bryan Police Department. Responsible for the efficient response to non-emergency calls occurring 24 hours per day, 7 days per week and receiving, processing, relaying, and accurately documenting criminal justice information within multiple internal systems as well as various state and national systems accessed by law enforcement personnel nationwide related to

TCIC/NCIC/CJIS.

Starting Pay Rate:

$20.00/hour (or higher depending on experience and/or certification)

Work Schedule:

10-hour rotating shift Shifts available6am-4pm or 10am-8pm or the night shift from 8pm-6am As it is a rotating shift, you must be available to work some holidays & weekends Typically, one month will be Monday-Thursday & one month

Thursday-Sunday Responsibilities:

Receives incoming non-emergency calls from the general public and routes calls appropriately. Provides information to the public regarding police-related matters either by multi-line phone or in person. Completes offense, supplementary, and incident reports. Monitors and maintains municipal warrants; provides information to requesting agencies. Operates records terminal for entry and retrieval of police information. Operates Computer Aided Dispatch system to obtain case numbers for reports, logs repossessed vehicles, and obtains various information. Determines the nature of the incident (criminal or civil) to determine the appropriate report and contact person. Monitors secured areas of the building. Monitors surveillance cameras, radio transmissions, teletype, and fax machines. Inputs information into

TCIC/NCIC

(Texas Criminal Information Center and National Criminal Information Center) and

TLETS/NLETS

(Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases; responds to inquiries. Maintains various logs such as stolen property, recovered property, etc. Performs related duties as required. Responds regularly and promptly to work.

Minimum Qualifications:

High School Diploma or GED, plus some additional training and/or course work in business, public/office administration and/or a public safety related field. Must possess at least 2 years of experience in a public safety related field and/or experience performing administrative, clerical, call center, accounting, finance, or similar office support responsibilities. Equivalent combinations of education, experience, certification, and training may be considered.

Licenses, Certifications & Special Requirements:

Must not have any criminal conviction above the grade of a Class B misdemeanor o r any Class B misdemeanor within the past 10 years. Must clear the selection process which includes completion of a Personal History Statement (PHS) Form and passing an interview, background investigation, polygraph, and a drug/alcohol screening.

TCIC/NCIC

Computer Certification and TLETS Certification (Full Access) or the ability to obtain the certifications required within the time frame set by the department once hired.

Expected hours:

40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Wellness program

Work Location:

In person