Business Services Deputy Director

RECORDS DIRECTOR

(Business Services Deputy Director) Salary may be negotiable within the applicable range of the classification and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to current County of Orange employees only beginning Monday, May 11, 2026, and will close at 11:59pm (PST) on Friday, May 22, 2026.

RECRUITMENT/POSITION INFORMATION

This recruitment is being held to establish a County Promotional eligible list to fill a current vacancy in the classification of Business Services Deputy Director with the Orange County Sheriff-Coroner Department. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange.

THE DIVISION

The Sheriff-Coroner Department's Records Division consists of five bureaus: Records Audit and Reporting, Inmate Records, Records Release, Media Analysis, and Property & Evidence. The Audit and Reporting Burea u maintains departmental records such as crime reports, warrants, and statistics used to complete mandated reporting through National Incident-Based Reporting System (NIBRS), and the Department of Justice (DOJ). The Inmate Records Bureau is responsible for booking, tracking, and releasing inmates in a 24/7 jail operation. This team also calculates sentence ending dates, interprets ambiguous court documents, sends/receives warrants through teletype, and sets activities for transportation of inmates to and from court and other out of County agencies. The Records Release Bureau is responsible for the meticulous research, review, redactions, and authorizations for the release of requested records. This bureau is comprised of multiple specialized units including the California Public Records Act (PRA) Unit, which is responsible for the management of public records requests, the Discovery Unit, which is responsible for case and records information processing required for the prosecution of offenders for the Orange County District Attorney's Office, the Public Counter Unit, which provides LiveScan and fingerprinting services, and accepts records requests in person and via phone, and the Subpoena Unit which provides records as requested and authorized through a subpoena. The Media Analysis Bureau governs the department's body-worn camera and in-car video program and manages all facets of digital multimedia collected including classification, cataloging, redacting, and preserving the chain-of-custody for all digital evidence. The Property & Evidence Bureau is responsible for the security and proper handling of more than 380,000 items. Many items such as weapons, narcotics, and currency require special handling for storage and disposal.

THE OPPORTUNITY

The Sheriff-Coroner Department, Records Division is seeking an individual with senior management and leadership experience in Records & Information Management (RIM), criminal justice telecommunications, and property and evidence management within a law enforcement agency to fill a vacancy in the Records Division. Click here to learn more about the Records and Information Services Bureau. Responsibilities The Sheriff-Coroner Department, Records Division Director will oversee the Records Division that consists of fifteen units and over two hundred personnel. The position will include directing, supervising, planning, supporting, and managing the Records Division of the Sheriff's Professional Services Command. Responsibilities will include the management and leadership of various levels of management, supervision, professional, and sworn staff. Oversees and directs work and quality assurances activities. The Director will provide professional support and guidance for all Records Division projects and activities; assist with records and evidence preservation and retention to ensure compliance with Sheriff's Department policies and County standards and specifications; interface with department leadership to provide recommendations and ensure successful outcomes, interface with county staff to provide recommendations and ensure successful outcomes; and responsibility for all compliance and mandates pertinent to the areas of responsibility.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate will have at least four years of senior management experience working in a law enforcement or similar government agency. Desirable experience will include reorganization activities and change management, knowledge of the design, creation, implementation, and management of records and/or evidence, and experience working with other high-level experts on best practices, advanced techniques, and technology innovations related to all areas of responsibility. In addition, the ideal candidate will also possess demonstrated expertise in the following core competencies: Leadership An effective leader and communicator experienced with the implementation of leadership best practices and effective communication at all levels of an organization Champion projects by communicating with, and marketing to, stakeholders consistent with Records Information Management (RIM) organizational goals and objectives Foster effectiveness during changes in tasks, work environment, or conditions affecting the Department Foster behaviors to achieve Division goals Communicate the ways in which Division projects support organizational goals and objectives Identify emerging trends and technologies to manage information assets Effective Communication Identify and develop relationships by networking with internal customers to maximize support and accomplish organizational goals outlined in the strategic plan Communicate with key stakeholders to ensure the organization understands the interrelationship of the Records Division and related business processes Provide RIM program expertise and oversight to promote efficiencies and maintain compliance Communicate organizational policies that promote the value of Division responsibilities and best practices Champion the RIM program to senior management to heighten awareness of RIM as a key business resource Comply with policies and processes for providing appropriate access to organizational information Planning and Organization Survey the business environment to optimize current and future Division operations Identify and establish goals and objectives of the Division to support the organization's strategic plan Collaborate with other Divisions and Departments to implement Division requirements during the operation, maintenance, and close-out of all division activity lifecycles Problem Solving and Analysis Identify opportunities for RIM process improvements including Enterprise Content Management (ECM) Identify projects and coordinate the resources to ensure projects succeed and organizational goals and objectives are met Implement and manage the processes associated with regulatory obligations, industry benchmarks, and organizational requirements to achieve and demonstrate Division compliance Develop comprehensive procedures to document organizational practices Create and implement policies, procedures, and retention schedules Manage records retention and disposition in compliance with RIM/IG program policy; legal, regulatory, contractual, and audit requirements; and business needs Manage RIM storage facilities (internal and external) to ensure the security and protection of organizational information assets Oversee the operation of the records center in accordance with established policies, standards, and best practices Develop and implement training programs on Division processes in compliance with organizational policies and procedures Conduct regular assessments of all Division programs Establish and promote organizational policies and practices for the collection and preservation of vital department and archival records Monitor metadata to describe records and to document the preservation process Monitor legal developments that impact Division practices, and communicate relevant developments to executive management Implement, manage, and test the plans to protect organizational vital records and information assets Establish a vital records program by identifying records and methods of protection to preserve recorded information that is essential to continued operations Desirable Certification(s) Certified Records Manager from the Institute of Certified Records Managers (ICRM), OR Enterprise Records Management (ERM) Master from Association for Information and Image Management (AIIM) International, OR Enterprise Content Management Practitioner or Master from AIIM International, OR Information Governance Professional from Association of Records Managers and Administrators (ARMA) International

PLEASE NOTE

The competencies listed above and in the job classification description under minimum qualifications will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies.

MINIMUM QUALIFICATIONS

Click here to view the complete classification description including the experience, education, and physical, mental and environmental requirements for the Business Services Deputy Director classification. License Required For some positions possession of a valid California Driver's license. Class C or higher may be required by date of appointment.

SPECIAL QUALIFICATIONS

Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts).

SELECTION PROCEDURES

Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step, the Application Appraisal Panel Application Rating, and notified of all further procedures applicable to their status in the competition. Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position.

Application Appraisal Panel I Application Rating:

(Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen the application and supplemental questions for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

ELIGIBLE LIST

After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates.

HOW TO APPLY

Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas in which you have developed expertise. Please click here for tips to complete your application.

EMAIL NOTIFICATION

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account.

NOTE:

User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS

Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.