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Access Associate, Family Medicine (Full-Time, Days)

Job

Rochester Regional Health

Medina, NY (In Person)

$39,364 Salary, Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/6/2026

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Job Description

Access Associate, Family Medicine (Full-Time, Days) at Rochester Regional Health Access Associate, Family Medicine (Full-Time, Days) at Rochester Regional Health in Medina, New York Posted in 6 days ago. $17.85•$20.00 per hour
Job Description:
Description SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
JOB TITLE
Access Associate
LOCATION
Medina 100 Ohio Street Suite 2 Medina, NY 14103 United States of America
DEPARTMENT
Family Medicine
HOURS PER WEEK
Full-Time 40 hours/week
SCHEDULE
Tues, Wed:
730-5, Mon, Thurs 746-6pm, Friday 745-12pm
RESPONSIBILITIES
Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable
PREFERRED QUALIFICATIONS
Minimum Qualifications:
Associate degree preferred One year of customer service experience preferred.
Required Licensure/Certification Skills:
•None 2 year degree or equivalent combination of education and work experience preferred Intermediate computer skills Excellent customer service and communication skills Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
PHYSICAL REQUIREMENTS
S•Sedentary Work•Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE
$17.85•$20.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.