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Claims Counsel

Job

West Shore Home

Harrisburg, PA (In Person)

Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 6/23/2026

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Job Description

Position:
Claims CounselLocation:
Mechanicsburg, PA (ONSITE)
Schedule:
Monday-Friday, 8:00AM-5:00PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Claims Counselor at West Shore Home, you will perform an integral role in the Legal Department by managing and overseeing the Company's claims portfolio. Primary responsibilities include managing claims and litigation for automobile personal injury and property damage, commercial general liability, property damage and restoration, workers' compensation, and supporting other corporate litigation as directed by the Assistant General Counsel or General Counsel.
Key Role Accountabilities:
Monitor and analyze claim activity to identify trends and emerging risk factors, and provide insights that support the Company's risk management, compliance, and training initiatives, among other responsibilities. Work closely and develop relationships with outside counsel, insurance professionals, the internal claims team, and Company employees to ensure that each claim is investigated, staffed, managed, billed, and resolved timely and in the best interest of West Shore Home. Provide strategic direction on case handling, including defense strategy, budgeting, and resolution objectives. Support training and compliance initiatives related to incident reporting, safety, and claims prevention. Maintain efficient claim files and state law databases relevant to the Company's national footprint.
Minimum Requirements:
Must be authorized to work in the United States without requiring current or future employer-sponsored work authorization. The company does not and will not sponsor employment visas. 7+ years of substantive litigation and/or claims handling experience with a corporate legal department or law firm. Demonstrated experience managing and having sole responsibility for multiple claims and priorities simultaneously in a high-volume environment. Experience handling litigation before federal courts, state courts, and administrative agencies. JD degree from an accredited law school. Admitted to practice in Pennsylvania and in good standing.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) Retirement Plan with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference.
Learn more here:
https://westshorehome.com/community/ #LI-RM1

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