Administrative Support Associate 3

The Iowa Insurance Division (IID) is recruiting to fill an Administrative Support Associate 3 position in the Product and Producer Regulation Bureau. The Administrative Support Associate 3 will assist with the Producer Licensing and Continuing Education programs, duties of which include but are not limited to:

• Performing daily licensing tasks including obtaining and compiling producer application information, reviewing the information to determine appropriateness for licensure, and preparing correspondence to producers regarding their applications.
• Answers and directs Division wide incoming calls and support to the reception area.
• Process Service of Process requests.
• Assist the Filing team with supporting administrative tasks necessary to perform actuarial and form filing review services.
• Collects & processes outgoing mail and timely opens, sorts, and delivers incoming mail.
• Assist with processing all licensing payments. Applicants should have strong attention to detail, be customer focused and be able to work in a fast-paced environment. The Iowa Insurance Division offers a strong team culture and a respect for work-life balance. We have a competitive total compensation package for all our full-time employees, including:
• Iowa Public Employees Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Health, Dental and Vision Insurance
• Vacation and Sick Leave
• Paid Holidays (9 days/year) E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov . Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: Two years of full-time work experience in general office, clerical, data entry/processing, or related work. A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1. For more information click on this link to view the job description Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.