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Process Specialist

Job

ProVest LLC

Lombard, IL (In Person)

$37,440 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/31/2026

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Job Description

Process Specialist ProVest
LLC - 3.0
Lombard, IL Job Details Full-time $18 an hour 1 day ago Benefits Health savings account Health insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Civil procedure Filing High school diploma or GED Organizational skills Typing Legal case management Civil law Office experience Full Job Description Summary Responsible for accurate data entry, file maintenance, and record keeping to ensure assuring the timely receipt and processing of legal documents in a team production environment. Essential Duties and Responsibilities
  • Maintain high level of professionalism with clients and establish a positive rapport with every caller.
  • Input & update case statuses in proprietary system and establish work priorities by pulling electronic reports for clients.
  • Follow up with process servers for status via phone and email to push for quick resolution.
  • Apply client and county specific requirements to daily work production and become familiar with rules of Civil Procedure.
  • Provide daily communication with clients, vendors, and co-workers.
  • Prepare and sort documents for data entry.
  • Reroute & track documents, open mail, and review new case data.
  • Meet or exceed key performance indicators regarding timeliness of case status, case notes, and obtaining status to move cases to next phase of service.
  • Expedite resolution of errors made by Process Servers on submitted affidavits.
  • Create and maintain logs for tracking purposes.
  • Punctual and regular attendance.
  • Perform other duties as assigned. Minimum Qualifications
  • High school diploma or equivalent required
  • Minimum 2 years of office and/or customer service experience
  • Strong written and verbal communication skills
  • Proven ability to manage multiple priorities and maintain strong organizational skills
  • Knowledge of Rules of Civil Procedure for supported states
  • Intermediate proficiency in Microsoft Office applications preferred
  • Proficient typing skills (30 wpm)
  • Experience with office machine operations
  • Familiarity with legal documents preferred
  • Ability to multi-task and maintain organization Work Environment Professional office work environment.
Hours 9AM-6
PM CT Pay:
$18.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Administrative:
1 year (Preferred)
Work Location:
In person