Arbitration Coordinator

FORUM/Forthright is an innovator in the design, automation and management of processing solutions for complex regulatory and legal dispute resolution programs. Our ability to translate complex regulations into program rules, build workflow systems accordingly, and effectively process high volumes of transactions drive proven results for our clients. About the Role FORUM/Forthright is seeking a detail-oriented and professional Case Coordinator to support the day-to-day administration of arbitration cases and administrative hearings. This role is ideal for someone with prior legal or paralegal experience who enjoys managing multiple priorities, working independently within a team, and delivering excellent service to external parties. You will be responsible for administering arbitration cases from initiation through resolution, ensuring compliance with established rules, procedures, and deadlines. Key Responsibilities Manage a caseload of arbitration matters in accordance with established rules and procedures Accurately enter and maintain case information in a proprietary case management system Review legal filings and documents for procedural compliance Identify and evaluate case management issues and escalate complex matters as appropriate Draft professional correspondence guiding parties through the arbitration process (without providing legal advice) Monitor, collect, and record payments for arbitration services Schedule and administer conferences, arbitrations, and mediations with parties and appointed neutrals Respond to inquiries via phone, email, and mail in a timely, respectful, and accurate manner Communicate effectively with internal team members and external parties Provide backup support for administrative staff, including mail handling and case entry, as needed Qualifications Bachelor's degree, paralegal degree, or equivalent experience in a legal, customer service, or in-house environment Previous legal or arbitration-related experience required Strong written and verbal communication skills Excellent organizational skills, attention to detail, and time management abilities Ability to manage multiple priorities and meet sensitive deadlines Professional, positive attitude with a strong commitment to customer service Ability to work independently while contributing to a collaborative team environment High level of integrity and discretion when handling confidential information Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams e-Filing, Civil Litigation, Calendar Management, e-File, Court Filings, Arbitration, Legal Assistant Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .