Computer Support Specialist Jobs in USA, NY, Albany | Rose International Job

Required Education:

• High School Diploma.

Required Qualifications/Skills/Experience:

• Minimum of three (3) years of customer service experience
• Experience working in a high-volume, fast-paced environment
• Strong attention to detail and accuracy in documentation and communication
• Ability to interpret information from computer systems and databases
• Strong written communication skills, including professional email writing
• Ability to prioritize tasks and manage time effectively

Job Duties:

• Search computer records/databases and interpret them in connection with inquiries
• Evaluate documentation submitted in connection with inquiries and provide solutions
• Draft accurate and professional emails in response to inquiries
• Respond to inquiries in a prompt and courteous manner
• Work in a high-volume, fast-paced environment
• Have a keen attention to detail
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.