Loss Prevention Officer

Loss Prevention Officer Hilton Indianapolis Indianapolis, IN Job Details Full-time $18 an hour 1 hour ago Benefits Health savings account Disability insurance Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications High school diploma or GED Full Job Description The Loss Prevention Officer will be instrumental in creating a safe, secure, and welcoming environment for guests and staff. By proactively patrolling the property, responding to incidents, and assisting in emergencies, you will help maintain the integrity of the hotel's operations and guest experience. Your role ensures that every individual on the premises feels protected and that the property remains compliant with regulations and internal policies.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc. Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment. Warn or eject troublemakers and cautions careless persons. Obtain assistance for accident victims and file accident reports. Notify staff of presence of persons with questionable reputations. Assist management and enforcement officers in emergency situations. May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property. Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

Consistently alert to detect disturbances, suspicious behavior, and safety risks across hotel premises. Capable of responding swiftly and calmly to emergencies, accidents, or security concerns, securing assistance as needed. Strong verbal communication skills to interact professionally with guests, team members, and local authorities.

PROFESSIONAL EXPERIENCE

Experience in security, loss prevention, or a guest-facing safety role preferred. Patrolling lobbies, public areas, and corridors to maintain a visible security presence. Investigating disturbances, thefts, or complaints by interviewing involved individuals. Responding to fires, unsafe conditions, and accidents. Supporting hotel leadership and local authorities during emergency situations. Identifying and addressing suspicious behavior or individuals on property. Assisting with recovery of property left by guests who may have left without settling their accounts.

ACADEMIC BACKGROUND

High School Diploma or equivalent required. Benefits Medical, dental, and vision (HSA available) Company-paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time Hourly position $18 an hour