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Job Description
Village Super Markets is hiring - Loss Prevention Investigator role available Village Super Market is seeking a highly motivated Loss Prevention Investigator to lead store-level asset protection, shrink reduction, safety, and physical security initiatives. This is an exciting opportunity for an experienced investigator or asset protection professional who thrives in a fast-paced retail environment and enjoys partnering with store leadership to drive results.
About Us:
For more than 80 years, Village Super Market has proudly served communities across the tri-state area through our family of brands, including ShopRite, Fairway Market, and Gourmet Garage. We are a family-led, growth-focused organization built on quality, service, innovation, and community — with fresh foods at the heart of the customer experience. About the
Role:
The Loss Prevention Investigator serves as a subject matter expert in asset protection, shrink reduction, safety, security, and investigative processes. This role partners closely with Store Operations and Asset Protection leadership to identify risks, conduct investigations, support compliance initiatives, and help create a safe environment for customers and associates. This position plays a key role in reducing loss, protecting company assets, supporting operational excellence, and ensuring consistent execution of company policies and safety standards.
What You'll Do:
Lead store-level asset protection, shrink reduction, safety, and security programs Conduct internal and external investigations in accordance with company policies and applicable laws Analyze shrink reports, inventory results, incident reports, and exception-based reporting to identify trends and opportunities Monitor physical security systems including CCTV, EAS, alarms, access controls, and other security measures Partner with store leadership to develop action plans that reduce shrink, theft, fraud, and operational risk Coach and train associates and leaders on safety awareness, theft prevention, customer service, and policy compliance Conduct audits, inspections, and compliance reviews to support safety and asset protection objectives Partner with law enforcement and support court proceedings when necessary Respond to emergency situations and incidents while prioritizing customer and associate safety Maintain accurate documentation, investigation files, incident reports, and case records
What We're Looking For:
Experience in loss prevention, asset protection, investigations, law enforcement, retail security, or a related field Strong investigative, analytical, and problem-solving skills Knowledge of shrink reduction strategies, physical security systems, and retail operations Ability to analyze data and identify trends that support operational improvements Strong communication, conflict resolution, and relationship-building skills Ability to remain calm and make sound decisions in fast-paced and challenging situations Knowledge of OSHA, safety standards, and compliance requirements preferred
Ideal Background:
Experience in grocery, retail, law enforcement, corporate security, investigations, or asset protection environments is highly valued. Experience conducting investigations, interviewing subjects, reviewing surveillance, and preparing case documentation is preferred. Flexibility to support multiple locations, varying schedules, and business needs as required. Why Join Village Super Market? Family-led culture focused on people, growth, and development Opportunity to play a critical role in protecting associates, customers, and company assets Entrepreneurial environment that values accountability, safety, and operational excellence Career growth opportunities across multiple banners and business functions Competitive salary, comprehensive benefits, and professional development If you're passionate about investigations, asset protection, and creating safe environments where people can thrive, we'd love to connect.
Pay:
$23.75 - $27.07 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
