Legal Assistant / Class Intake Specialist

Legal Assistant / Class Intake Specialist Vargas Gonzalez Delombard LLP Coral Gables, FL Job Details Full-time $20 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Data integrity assurance Case documentation in social services Customer records maintenance Confidential information handling Phone communication Legal office phone management Interviewing clients Intake Client rapport building Client inquiry handling Client file management Client database systems Client services Organizational skills CRM system proficiency Data accuracy checks Legal client intake Communication skills Sales follow-up Entry level Quality data entry Client interaction via phone calls Customer data entry

Full Job Description Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Location:

In-person /

Winter Park, Florida Job Type:

Full-Time Department:

Legal / Intake Job Overview We are seeking a detail-oriented and highly organized Class Intake Specialist to join our team. In this role, you will be responsible for managing incoming inquiries related to potential class members, collecting relevant information, and ensuring accurate data entry into our case management system. The ideal candidate has strong communication skills, the ability to handle sensitive information professionally, and experience in legal intake, customer service, or case management. Key Responsibilities Handle incoming calls, emails, and online inquiries from potential class members. Conduct intake interviews and gather necessary case information. Accurately document client information in the firm's case management system. Verify eligibility criteria for class participation based on provided guidelines. Follow up with potential class members to obtain additional documentation when needed. Maintain confidentiality and handle sensitive information with discretion. Coordinate with attorneys and case managers regarding qualified leads. Track and manage intake data to ensure completeness and accuracy. Qualifications Prior experience in legal intake, client services, or call center roles preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment while maintaining attention to detail. Proficiency with CRM or case management software. Basic understanding of class actions or mass tort cases is a plus. Skills & Attributes Professional phone presence Strong problem-solving skills High level of accuracy in data entry Empathy and patience when speaking with potential clients Ability to work independently and as part of a team Compensation & Benefits Competitive pay based on experience Opportunities for growth within the organization Health benefits / PTO / 401(k) How to Apply Please submit your resume and a brief cover letter outlining your relevant experience.