Paralegal

Paralegal Southfield, MI Job Details Full-time $53,192.02 - $72,800.00 a year 6 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Handling insurance claims Caseload management Filing Mid-level Customer inquiry handling Personal injury law Administrative experience Salesforce Cloud Legal administrative experience Court case file organization Law office Patient progress monitoring CRM system proficiency Legal case management Personal injury litigation support Managing patient records 2 years Documentation review Communication skills Negotiation Progress tracking (project management tasks) Time management Full Job Description Paralegal Southfield, MI (On-Site) About the Role Our client is seeking a detail-oriented and proactive Pre-Litigation Paralegal (Litigation and/or Pre-Litigation) to support their personal injury practice. This role is critical to ensuring cases are properly developed, clients are supported, and files are moved efficiently from intake through settlement or litigation readiness. This position requires someone who thrives in a fast-paced, high-volume environment , is highly organized, and can manage multiple cases while maintaining strong client communication. Key Responsibilities Case Management Manage a caseload of pre-litigation personal injury files from intake through settlement or litigation referral Maintain accurate and organized case files within the firm's case management system (e.g., Litify, Filevine, Salesforce, etc.) Track case progress, deadlines, and required documentation Client Communication Serve as a primary point of contact for clients Provide updates, request documentation, and ensure a positive client experience Handle client inquiries with professionalism and urgency Medical Records & Documentation Request, review, and organize medical records and billing statements Track treatment progress and follow up with providers as needed Summarize medical records for attorney review Demand Preparation Assist in preparing and submitting demand packages Compile supporting documentation, including medical records, bills, wage loss, and liability evidence Ensure accuracy and completeness of all demand materials Insurance & Claims Coordination Communicate with insurance adjusters regarding claims status Submit documentation and respond to requests for additional information Track claim activity and settlement negotiations Administrative Support Maintain case notes and update CRM/case management systems Assist attorneys with case preparation and strategy support Ensure all deadlines and compliance requirements are met Qualifications 2+ years of experience as a Paralegal or Legal Secretary Strong knowledge of case flow and processes Experience working with medical records and demand preparation Familiarity with case management systems (Litify, Filevine, Needles, Salesforce, or similar) Excellent organizational and time management skills Strong written and verbal communication skills Ability to manage a high-volume caseload independently Preferred Experience Experience in a high-volume Personal Injury firm Familiarity with Michigan personal injury processes Experience coordinating with medical providers and insurance adjusters What Success Looks Like Cases are organized, updated, and progressing efficiently Clients receive timely communication and support Medical records and documentation are accurate and complete Demand packages are prepared thoroughly and on time Attorneys are well-supported and cases are positioned for strong outcomes

Pay:

$53,192.02 - $72,800.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person