Pre-Litigation / Intake Legal Assistant

Pre-Litigation / Intake Legal Assistant Law Firm of Rocky Walton Arlington, TX Job Details Full-time $22 - $23 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Opportunities for advancement Life insurance Paid sick time Qualifications Spanish Zoom English Microsoft Office Litigation Driver's License Video conferencing software Productivity software Video conferences (communication methods) Grammar Experience Technical Proficiency Video conferencing systems operation Full Job Description Pre-Litigation Intake Specialist /

Legal Assistant Location:

Arlington, TX (In-Office Position Only)

Employment Type:

Full-Time About the Position Our personal injury law firm in south Arlington is seeking a highly organized, detail-oriented Pre-Litigation Intake Specialist / Legal Assistant to join our team. This position plays a critical role in managing prospective client intake, supporting the pre-litigation paralegal, and providing front desk coverage when needed. The ideal candidate is professional, compassionate, self-motivated, and able to thrive in a fast-paced environment while maintaining exceptional attention to detail. This is an in-office position and is not eligible for remote or hybrid work.

Qualifications Required:

Minimum 2 years of experience in one of the following: Personal injury law firm Legal intake specialist role in a personal injury firm Personal injury insurance claims adjusting Strong organizational and multitasking skills Ability to work independently and as part of a team Excellent communication and customer service skills Strong English grammar, spelling, and punctuation skills Proficiency with Microsoft Office, Zoom, electronic document management systems, and legal software Must be technologically proficient and comfortable learning new systems Valid driver's license, current auto insurance, and clean driving record Reliable transportation Ability to pass criminal background screening Ability to pass drug and alcohol screening

Preferred:

Bachelor's degree with a 3.0 GPA or higher Bilingual (English/Spanish) Essential Duties and Responsibilities Manage incoming calls from prospective clients and conduct detailed intake interviews Schedule consultations and client meetings (in-person and Zoom) Drafting and sending contract agreements and follow up until executed or declined Assist with opening new files and collecting required client documentation Contact insurance carriers to establish and collect initial claim details, including liability, UM/UIM, and workers' compensation claims Request and follow up on police reports, open records, and other case-related documents Conduct driving record checks Prepare payment letters and mail payments for investigation and pre-lit expert invoices Assist with mailing settlement proceeds, lien payments, and referral fee checks under supervision Maintain accurate electronic notes in our legal database at all times Complete new file, closed file, and rejected file processing tasks Communicate regularly with clients and provide exceptional customer service Perform occasional local office errands and document deliveries when firm runner is unavailable Provide receptionist coverage when needed Adhere to all firm policies and procedures Complete assignments accurately and accept constructive feedback professionally Benefits BCBS Health Insurance Available Dental Available 401(k) Available Paid Time Off (PTO) Paid Sick Leave Paid Holidays Compensation Compensation is competitive and will be based on experience, qualifications, and overall fit for the position.

Job Type:

Full-time Pay:

$22.00 - $23.00 per hour

Benefits:

401(k) Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off

Work Location:

In person