Wildcat Ambassador (Extended Temporary) (Part-Time) (Saturday-Sunday 2:00PM-12:00AM Shift)

Wildcat Ambassador (Extended Temporary) (Part-Time) (Saturday-Sunday 2:00PM-12:00AM Shift) 4.2 4.2 out of 5 stars Tucson, AZ $16.50 - $20.63 an hour - Temporary, Part-time University of Arizona 1,360 reviews $16.50 - $20.63 an hour - Temporary, Part-time Posting Number req26048 Department Parking and Transportation Department Website Link Parking & Transportation Services Location Tucson Campus Address Tucson, AZ USA Position Highlights Parking & Transportation Services is seeking a dedicated and service-minded Wildcat Ambassador to help deliver a world-class customer experience at the University of Arizona. This position ensures parking garage operations are safe, accessible, reliable, and efficient for the campus community and its visitors. The Wildcat Ambassador is responsible for resolving complex issues by applying critical thinking, sound judgment, and effective problem-solving strategies. They are expected to propose and implement solutions independently, subject to supervisory review. This is an Extended Temporary Employment (ETE) position. This position will work from 2:00pm to 12:00am, Saturday-Sunday. Visa sponsorship is not available for this position. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of

A/ASU/NAU

tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. Duties & Responsibilities Upholds the University of Arizona's Purpose, Mission, and Core Values by fostering a daily culture of service excellence and collaborative teamwork in support of both internal and external customers. Serves as a representative of UA and Parking & Transportation Services by proactively assisting customers with inquiries and resolving parking-related issues. Performs preventive maintenance and repairs on all parking exit gates and pay station equipment, which involve complex systems integrating both parking and credit card components. Uses sound judgment to avoid disruptions to garage operations during servicing. Ensures the garage remains clean, free of debris, and visually presentable. Analyzes complex occupancy reports throughout the shift to identify mixed tenant parking patterns and ensure appropriate allocation of parking spaces for permit holders and visitor turnover. Requires strong analytical skills and sound judgment to assess customer parking behavior and adjust garage occupancy levels accordingly. Responsible for conducting tamper inspections and maintaining audit documentation for all parking exit gates and pay station equipment, in compliance with Payment Card Industry (PCI) standards and policies. Provides support during emergency situations requiring immediate parking solutions. Assists with coordination and management of Special Event parking. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of parking and transportation operations, policies, and procedures. Excellent written and verbal communication skills for interacting with staff, vendors, and the public. Ability to interpret and apply complex policies and procedures consistently and fairly. Ability to work independently and collaboratively across departments and with external partners.

Physical Requirements:

Lifting/transporting up to 30 pounds on occasion.

Work Environment:

Outdoor Environment:

Employees work outdoors and may not be protected from weather conditions. Minimum Qualifications High school diploma or high school diploma equivalency is required. Minimum of 5 years of relevant experience, or equivalent combination of education and work experience. Preferred Qualifications Experience working in a university or large institutional setting. FLSA Non-Exempt Full Time/Part Time Part Time Number of Hours Worked per Week 20 Job

FTE 0.50

Work Calendar Fiscal Job Category University Operations Benefits Eligible Yes - Full Benefits Rate of Pay $16.50 - $20.63 Compensation Type hourly rate Grade 3 Compensation Guidance The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. Career Stream and Level OC3 Job Family Parking & Transportation Job Function University Operations Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department) Number of Vacancies 1 Target Hire Date 8/3/2026 Expected End Date 8/3/2028 Contact Information for Candidates HR-Auxiliaries@arizona.edu Open Date 5/20/2026 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.