Principal Clerk-Licensing Department

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PRINCIPAL CLERK - POLICE/LICENSE/PARKING GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

Performs a variety of clerical duties, according to standard office procedures, including but not limited to typing and preparing of forms, correspondence, and reports. Thorough knowledge of the duties performed and general knowledge of duties of department. Significant daily interaction with the public.

SUPERVISION

Works under general supervision of City Clerk, appointing authority, and day-to-day supervision of Assistant City Clerk. A limited degree of decision will be exercised.

ESSENTIAL DUTIES AND RESPONSIBILITES

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provides customer service for a variety of activities, including but not limited to, dog licenses, parking tickets, parking permits, landfill entrance permits and the recycle sticker program. Provides assistance to residents, the public, attorneys, and government agencies by copying a variety of records. Coordinates with city departments for court dates for non-criminal dispositions. Schedules court hearings, maintains documents and works closely with Westfield police court officer as related to city ordinance violations. Processes dog licenses, parking permits and city ordinance violations. Processes correspondence for non-payment of city ordinance violations. Prepares parking permits for local merchants along with invoices for delivery by the parking enforcement officer. Processes daily parking violations submitted by the Police Department and/or parking enforcement officer; reviews accuracy of traffic citations; scans citations and forwards to parking ticket servicer. Works closely with parking ticket servicer; prepares and maintains local database to track tickets. Attends monthly meetings of the Off-Street Parking Commission and records minutes. Prepares and maintains database of all citations, parking permits, rabies certificates and city ordinance violations. Receives and processes payments in person or by mail for dog licenses, monthly parking permits, parking ticket violations, landfill entrance permits and recycle stickers. Manages the operation and inventory of the landfill entrance permits and the recycle sticker program for the Health Department. Generates monthly landfill entrance permit and recycle sticker sales report for the Health Department and

DPW. EDUCATION AND EXPERIENCE

High school diploma or GED. One year related work and customer service experience. Cash handling experience preferred.

SKILLS AND QUALIFICATIONS

Excellent organizational, typing and data processing skills, proficient in the use of personal computers and office software including word processing, database, internet and spreadsheet applications. Working knowledge of office software and machines. Must have a firm understanding of math and technology as well as knowledge of accounting techniques. The work involves numerous standardized practices, procedures, or general instructions that govern the work and in some cases may require additional interpretation. Judgment is needed to locate, select and apply the most pertinent practice, procedure, regulation or guideline. Ability to communicate effectively both orally and in writing; strong communication skills in relaying important information and ability to deal appropriately with other employees, department heads and City officials. Ability to maintain confidential information. Ability to understand and follow directions and take the initiative in completing assignments.

SEE THE CITY OF WESTFIELD WEBSITE FOR COMPLETE JOB DESCRIPTION

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