ENFORCEMENT/AMBASSADOR

Description:

The shifts are from 8:30 AM until 4:30

PM Patrol and Monitoring:

Patrol assigned parking areas on foot, bicycle, or vehicle to identify parking violations, such as expired meters, improper parking, or unauthorized use of parking spaces. Monitor parking facilities for any signs of illegal activity, vandalism, or safety hazards, promptly reporting any concerns to supervisory staff or law enforcement.

Issuance of Citations:

Issue parking citations to vehicles found in violation of parking regulations, accurately documenting the infraction and location. Explain parking regulations to violators and provide information on citation payment procedures and appeals process. Ensure proper documentation and recording of issued citations, including license plate numbers, vehicle descriptions, and violation details.

Customer Service:

Provide courteous and professional assistance to the public, answering questions and providing information regarding parking regulations, payment options, and parking facilities. Address complaints or disputes related to parking citations, explaining the citation process and procedures for contesting violations. Assist motorists with vehicle lockouts, flat tires, or other minor vehicle-related issues as needed.

Equipment Maintenance:

(Where applicable) Maintain and inspect parking enforcement equipment, such as handheld citation devices, chalk markers, and digital cameras, ensuring proper functionality and accuracy. Report any equipment malfunctions or deficiencies to supervisory staff for timely repair or replacement.

Documentation and Reporting:

Complete and submit daily activity logs, detailing patrol routes, citations issued, and any noteworthy incidents or observations. Compile statistical data on parking enforcement activities, including citation issuance rates, compliance levels, and areas of high violation frequency. Assist in the preparation of reports and presentations summarizing parking enforcement efforts and outcomes.

Requirements:

Job requirements Include being able to work outdoors, Moderate levels of standing, walking and sitting while driving golf cart or other vehicle. Other skills required include visual acuity to operate vehicles/golf carts and to see information on iPhone screens regarding parking payments. Candidate must be able to handle high stress situations and to clearly express or exchange information pertaining to parking regulations verbally in an acceptable customer service level. Must have clean driving record as driving record and background check will be completed.

Schedule:

Monday to Friday Weekend availability is a requirement.