OMBUDSMAN

Job No:

541512

Work Type:

Full-time Location:

PHOENIX Categories:

Law Enforcement/Detective/Corrections/Protective Services

DEPT JUVENILE CORRECTIONS

The mission of the Arizona Department of Juvenile Corrections is to provide the young people in our care with evidence-based rehabilitative services that enhance their well-being and equip them with the skills and resources they need to thrive as successful members of society.

OMBUDSMAN 2800 W.

Pinnacle Peak Road Phoenix, Arizona 85027 ADJC

ADA ADJC ADJC

• Coordinate and facilitate resolution of youth grievances; collect, assign and monitor status of grievances; remind staff when grievances are overdue
• Appoint and train youth as Grievance Coordinator on each unit; provide and collect contact forms on each unit for internal dispute resolution; provide training to newly committed youth on youth rights
• Represent youth in administrative hearings; serve as an advocate for youth in contested hearings; explain rights and procedures; coordinate with Parole Officers and facility staff regarding hearings
• Facilitate youth participation in delinquency, dependency, criminal, probate, and other court hearings
• Review, monitor and communicate recommended accommodations for youth in accordance with the Americans with Disabilities Act ( ADA ); ensuring seamless integration of accommodations not only in the specific area that prompted the recommendation but also across other relevant areas within the agency
• Investigate, facilitate resolution, and report any claims of disability discrimination or harassment based on disability
• Support the Youth Rights Supervisor in ensuring compliance with statutory tribal outreach requirements and facilitating services for Native American youth
• Monitor various agency processes and interface with the process managers, including but not limited to the Prison Rape Elimination Act ( PREA ) and behavioral intervention, to ensure compliance with the law and policies
• Develop, maintain and improve communication and cooperation between the department and other key stakeholders including other government agencies
• Participate in staff committees
• Perform other duties as assigned
• Arizona State laws and Federal laws regarding youth, juvenile and criminal law
• Principles of adolescent behavior and delinquency
• Principles of advocacy and dispute resolution Skills in:
• Tactful and effective communication
• Diplomatic cooperative problem-solving
• Conflict Resolution
• Forensic argument
• Computer software Microsoft Office and Google Suites
• Time management and multitasking
• Developing and maintaining positive working relationships with agency staff and government agencies
• Public speaking and professional report writing
• Managing working in a stressful environment Abilities to:
• Read, understand, implement, and monitor agency policy
• Operate autonomously with a high degree of ethical leadership and integrity
• Review and understand law enforcement and parole reports related to parole revocation
• Learn rules of evidence and criminal procedure
• Represent youth in contested hearings
• Advocate for youth
• Learn ADJC database systems
• Explain law and policy in a matter that youth can understand
• Counsel and interact with delinquent youth in a correctional setting
• Experience with juveniles in a correctional setting
• Experience with contested and administrative, criminal or civil hearings
• Bilingual skills in Spanish/English preferred but not required Current State of Arizona employees: In order to be considered for this position, it requires acceptable performance history as demonstrated by not have been issued a letter of suspension or have been involuntarily demoted within one year preceding this job posting close date, and have an overall rating of "meets expectations" or higher on the most recent employee performance evaluation.
• Affordable medical, dental, vision, life insurance, and short-term disability plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred Compensation Program
• Wellness Plans ASRS
• New membership begins the 27th week of employment
• Immediately vested in retirement contributions
• Defined Benefit Attention current State of Arizona employees: Please contact our Human Resources Office at employment@azdjc.

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