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Case Management Specialist (Corrections)

Job

Shelby County Government

Memphis, TN (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Position Summary This position is responsible in arranging, advocating, coordinating and monitoring the implementation, participation and delivery of services designed (re entry planning) to meet the specific needs of returning citizens.
Pay Grade:
43 Salary Commensurate with Education and Experience Minimum Qualifications Two years of experience as a counselor, case manager, social worker in a criminal justice institution setting (or) in a program management and/or program development setting; AND bachelor's degree from an accredited college or university in social sciences, psychology, sociology, counseling, social work, criminal justice; OR An equivalent combination of related education, training and/or experience.
PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities Communicates and provides assistance in developing and implementing individualized re-entry/service plan(s) for assigned case load. Facilitates the acquisition of post-release services for returning citizen population. Establishes, reestablishes, expands and strengthens relationships between clients and their families when appropriate. Reviews offenders referred to the program and tracks progress through the case management process; conducts offender assessments to identify workforce and reentry barriers; implements criteria for identification of offender needs and develops and implements case plans to address removal of offender deficiencies. Coordinates with appropriate agencies in obtaining necessary offender identification documents; assists in offender eligibility and application for various reentry benefits and services; and works with and provides liaison with program staff, government agencies, offender families, faith-based support groups, and other organizations. Conducts field duties and responsibilities such as home and agency visits, meetings, conferences, and workshops as required. Maintains all required program documentation (reports, forms, statistics, etc.) for assigned caseload. Develops and maintains records on participating offenders; documents case records and reviews reports; and compiles and analyzes data and prepares summary reports. Performs other duties as assigned or directed. KSA's Knowledge of the methods and techniques of counseling and their application. Knowledge of legal methodology and processing cases. Ability to establish meaningful rapport with counselees. Ability to write meaningful reports. Ability to gather and interpret case histories. Ability to work with various support agencies in exchange for information and data. Ability to organize and supervise meaningful activities relevant to patient needs. Special Requirements Must pass TB and drug screening Must be on call and available for various shifts and weekend work. Must be able to pass a federal background check. Participate in annual in-service training and other training programs as required. Disclaimer This position description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required by the employee assigned to the position. This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate. Shelby County Resident Disclaimer All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff's Office, Division of Corrections or the Fire Department.