Correspondence Program Lead - Health Plan

Correspondence Program Lead - Health Plan St. Luke's Health System - 3.5 Boise, ID Job Details Full-time 1 day ago Benefits Health insurance Qualifications Stakeholder management Full Job Description At St. Luke's Health Plan, we're on a mission to connect people with affordable, hassle-free health care. We are the only health plan in Idaho putting doctors and insurance on the same team to deliver a more efficient and quality health care experience with less stress. Join us in this bold ambitious journey!

What You Can Expect:

Manage all member correspondence templates (regulated and non-regulated), ensuring accurate content updates, brand alignment, version control, and compliance with CMS and other regulatory requirements Oversee the end-to-end ID card production process, ensuring accuracy, timeliness, quality control, and prompt escalation of processing or data issues Partner with Marketing, Compliance, IHT, and operational leaders to coordinate template revisions, communication strategies, MyChart messaging, and required regulatory displays Support leadership in evaluating vendor contracts, performance, and service opportunities, identifying options for optimization, cost efficiency, or enhanced member experience Demonstrate the ability to effectively communicate—verbally and in writing—with internal and external stakeholders at all levels Full Time, Monday-Friday Full Benefits plus retirement contributions

Qualifications:

Education :

Bachelors or experience in lieu of

Experience :

+4 years