Supervisor, HS Performance Improvement and Safety - SSO Quality & Safety Management - USA Health Shared Services

Supervisor, HS Performance Improvement and Safety

• SSO Quality & Safety Management
• USA Health Shared Services USA Health
• 3.

2 Mobile, AL Job Details Full-time 10 hours ago Qualifications Customer communication Project management in healthcare Managing projects Acute care

Full Job Description Overview:

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities:

Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values. Maintains accurate, complete & confidential information utilized in the hospital Quality Assurance and Performance Improvement program and adheres to hospital policies including confidentiality. Flexible scheduling to include overtime as needed is required to complete time sensitive interviews, debriefs, workflow assessment, etc. Ensures on-time completion of deliverables Highly organized and skilled at managing numerous details for multiple projects. Accurately processes detail-oriented work with advanced problem-solving skills, ability to think quickly and implement plans/structure for accomplishing work Communicates and demonstrates compassionate facilitation when working with physicians, leadership, patients, families, and co

• workers.

Identifies, facilitates, and executes improvement projects that align with the strategic priorities of the healthcare system Applies various PI methodologies (LEAN, Six Sigma, Design Thinking, Model for Improvement, etc.) to lead teams in design, data collection, analysis, data reporting and facilitation of Pl methodologies for assigned health system projects Advises health system organizational and entity leaders on performance improvement, quality, and patient safety initiatives. Applies advanced PI and facilitation skills to problem solve with innovative solutions to prevent harm and implement evidence-based practice to improve quality care outcomes. Provides subject matter expertise in the concepts of performance improvement, quality, safety, and patient/family engagement. Generates and analyzes complex data using statistical analysis and data visualization to identify opportunities for improvement. Supports and participates in root cause and system analysis of sentinel, adverse, or near miss occurrences. Drives organizational change by identifying opportunities for improvement in processes, practice, case reviews, and facilitation of physician peer learning activities. Engages executive leaders, staff, campus staff, and professional national organizations to design and implement improvement. Coordinates with medical staff and other multidisciplinary departments to conduct concurrent and retrospective case reviews to identify process issues, care issues, and validation of data to be uploaded to reporting entities Creates reports and presents results and activities to administration, medical staff and other internal and external parties to highlight opportunities to focus improvement efforts and system resources Organizes and implements effective methods to teach safety and PI concepts to drive quality improvement. Leads IT system redesign to support evidence-based care, improved workflows, analytics, Revenue Cycle, EMR, and patient-centered modalities. Maintains and applies current knowledge of Joint Commission/CMS standards/regulatory requirements related to PI and Quality. Collaborates with system leadership in the development of departmental and organizational dashboards. Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone. Communicates relevant aspects of evidence-based standards and compliance to members of the health care team and medical staff committees. Demonstrates excellent interpersonal verbal skills and writing skills. Maintains accurate and complete records through documentation. Use internet, email, databases, spreadsheets, word processing and presentation programs. This position is not age sensitive . Completes all mandatory department, educational and hospital requirements Adheres to current Infection Control and Safety Standards Regular and prompt attendance Ability to work schedule as defined and overtime as required Related duties as assigned

Additional Information:

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications:

Master's Degree in health informatics, engineering, nuring, or a related field from an accredited institution as approved and accepted by the University of South Alabama and 7 years of acute healthcare professional experience with a clinical background that would facilitate assessment of patient care for coordination of quality projects Required Project management experience Required Performance Improvement and Safety experience Preferred Comparable combination of education and experience may substitute for the above requirements.

Equal Employment Opportunity Employer:

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer

• minorities/females/veterans/disabilities/sexual orientation/gender identity.