Job Description
Operations Manager (Field Installation Manager) Vector Security, Inc. - 3.3 Melbourne, FL Job Details 21 hours ago Benefits Fuel card AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Qualifications Managing technical support teams Customer communication Alarm & access control systems CCTV Fire codes and regulations High school diploma or GED Driver's License Supervising experience Team management Leading team collaboration initiatives Fire alarm system installation Building installation safety compliance Productivity software Managing electronics installation or repair teams Fire protection systems Project stakeholder communication Permitting phase involvement Cross-functional communication Full Job Description At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as an Operations Manager! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location:
Greater Brevard County Area (Melbourne, FL) Summary:
As an Operations Manager, you will lead daily service and installation operations with a focus on fire and commercial security systems across the Greater Brevard County area . You'll manage a team of technicians, overseeing projects from kickoff through completion to ensure work is delivered on time, within budget, and to quality standards. This role partners closely with sales and customers to set expectations, coordinate scheduling, and drive a seamless installation experience. The environment is fast-paced and hands-on - success comes from staying organized, communicating effectively, and supporting your team while keeping projects moving forward. Why Join Vector Security Established brand with a strong reputation in commercial security and fire systems High-performing, collaborative team environment with strong morale across operations and sales Opportunity to lead and develop a skilled team with a mix of tenured and developing technicians Ongoing training and support, including paid certifications (FASA/BASA, NICET, etc.) Comprehensive operational support including project management, field support, and program resources Competitive compensation including base salary, bonus opportunity, company vehicle, and phone What You'll Do:
Lead day-to-day operations for service and installation teams, ensuring projects are completed safely, on time, and within budget Manage the full lifecycle of installation projects, including permitting, scheduling, material ordering, execution, and closeout Work closely with sales teams to review new projects, set realistic customer expectations, and ensure a smooth transition from sale to installation Provide technical guidance and support to field technicians working on alarm, CCTV, access control, and fire systems Monitor team productivity, ensuring technicians are effectively utilized and meeting performance expectations Recruit, hire, train, and develop technicians while providing ongoing coaching and performance management Maintain inventory and ensure fleet readiness to support operational needs Communicate proactively with customers regarding timelines, expectations, and project updates to deliver a strong customer experience Ensure compliance with industry regulations, safety standards, and permitting requirements What You'll Need:
High school diploma or equivalent ; technical or trade school preferred Minimum of 5+ years of experience working with security, fire alarm, CCTV, and access control systems Fire systems experience (installation, service, and/or inspections) required, with at least 3+ years of hands-on experience Minimum of 1 year of supervisory or management experience leading field teams Strong knowledge of permitting processes, fire codes, and industry regulations Proven ability to manage multiple projects simultaneously in a fast-paced environment Strong communication skills, with the ability to coordinate across teams and set clear expectations with customers Valid driver's license with acceptable driving record Experience with Microsoft Office and operational systems NICET Level III certification or higher strongly preferred FASA/BASA
certification preferred What You'll Get:
We offer a "Total Rewards" package including: Company vehicle + gas card Quarterly bonus eligibility Performance-based corporate incentive trips Competitive base salary plus short-term incentive Medical, dental, and vision coverage Company paid life and AD&D insurance. Company paid short- and long-term disability. Voluntary benefit products 401 (k) retirement savings plan Flexible Spending Account Paid time off Tuition reimbursement Employee Assistance Program (EAP) About Us:
We are one of the largest security integrators in the country, and we have proudly been installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values:
Win as a team. Do the right thing. Make a difference every day. Get it done. Think big. If you share these ideas, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
