Staff Program Manager, Incident Management - AV Development

Job Listing ID:

4489543

Job Title:

Staff Program Manager, Incident Management -

AV Development Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/09/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Job Description Staff Program Manager, Incident Management - Autonomous Vehicle Development At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of GM's Global Product Safety, System, and Certification (GPSSC) organization. Our mission is to help GM deliver trusted automated driving products. As the central authority for automated driving system (ADS) safety, SAFE-ADS brings together experts from across the company to develop and maintain a comprehensive safety case including safety performance indicators for GM's automated driving technologies. GM's vision is zero crashes, zero emissions, and zero congestion-and autonomous vehicle safety is essential to achieving that vision. The Role The Staff Program Manager, Incident Management - AV Development is the strategic leader responsible for the full lifecycle of incident response for GM's AV test operations. This role leads a team of Incident Response Specialists, sets the bar for safety and quality, and ensures GM's global AV incident response runs with precision, reliability, and compliance. You'll shape the strategy, elevate cross-functional alignment, and build a high-performing team that delivers fast, accurate, and consistent incident management across a mission-critical program. What You'll Do Set the Strategy Own the incident response vision, roadmap, playbooks, escalation models, and quality standards for AV operations. Align engineering, operations, safety, legal, and executive partners around clear, disciplined incident response processes. Lead & Develop the Team Manage and mentor Incident Response Specialists; drive accountability, growth, and team cohesion. Foster a culture rooted in safety, precision, continuous improvement, and psychological safety. Crisis & Incident Command Oversee the response for major incidents affecting the AV fleet to minimize safety and operational impacts. Provide executive-level clarity during fast-moving events while ensuring disciplined, real-time response operations. Serve as the an escalation point for critical, fleet-impacting, or reputationally sensitive incidents. Technical & Cross-Functional Leadership Partner closely with technical experts to diagnose issues across software, hardware, and systems. Coordinate response efforts with engineering, operations, safety, legal, communications, and executives; ensure accurate documentation and aligned messaging. Process Excellence Build and continually improve tools, workflows, and best practices to increase response speed, clarity, and quality. Provide actionable insights for Legal, Safety, Regulatory, and Communications teams. Communication & Compliance Deliver timely updates during incidents; support legal inquiries, regulatory reporting, and law-enforcement requests. Review

DMV/NHTSA

requirements and influence policy, compliance, and documentation updates. T...

Job Classification:

Architectural and Engineering Managers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A