Job Description
Field Service Manager
FUJISAN FRANCHISING CORP - 3.5
Albany, NY Job Details Full-time $60,000 - $70,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Operations management Culinary experience Food management Operational management Writing skills Japanese cuisine High school diploma or GED Franchise business model Training & development Retail management Management experience within retail industry Full Job Description RECRUITING IN
(Buffalo, or Albany, or NY). Franchise Support Manager / Field Service Manager Location:
Buffalo, or Albany, or NY / Field-Based / On the Road Job Type:
Full-time Salary:
$70,000.00 - $,80,000.00 per year Benefits:
401(k) + matching, Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Program (EAP). Role Overview FujiSan Franchising Corp is a premier national provider of on-site, hand-crafted sushi and Asian-inspired culinary concepts. Partnering with major supermarkets, warehouse clubs, and corporate dining facilities, we view sushi-making as a true art form. We are seeking a Franchise Support Manager to lead operations, drive top-line sales growth, and maintain exceptional retail partner relationships across Puerto Rico. This is a field-based role requiring a high presence in the market to audit, coach, and support our franchise partners. Key Requirements (Strictly Required) To be considered for this role, candidates must possess: Food Management Experience:
Minimum of 2 years of management experience in a food service, restaurant, or culinary environment. Multi-Unit Management Experience:
Minimum of 1 year of experience overseeing multiple food service locations or franchise units. Travel Flexibility:
Ability and willingness to travel regionally 50%-75% of the time ("on the road" visiting locations). Education:
High School Diploma or equivalent required (Bachelor's or Culinary Degree is highly preferred). Bilingual in English and Spanish preferred. English fluency , including ability to communicate clearly and concisely, both orally and in writing. Core Responsibilities Drive Territory Sales:
Focus on growing same-store sales by coaching franchisees on proper product mix, eye-catching visual displays, and active guest sampling. Operational Audits:
Conduct regular field visits and structured store audits to ensure full contract compliance, high quality controls, and proper raw material sourcing. Partner Relations:
Act as the primary corporate liaison to build and maintain strong, collaborative relationships with local supermarket and club store managers. Food Safety Compliance:
Verify that all locations meet strict government regulations, health department permits, business licenses, and HAACP food safety protocols. Culinary & Standards Training:
Provide hands-on training to both new and existing sushi chefs on standard operating procedures, portion control, and new product rollouts. Preferred Skills & Certifications Cuisine Background:
Prior experience in multi-unit concepts featuring Asian (Japanese, Chinese, Korean, Vietnamese) or Western hot/cold food formats is strongly preferred. Hands-on Skill:
Past experience working as a sushi chef is a major asset. Certifications:
Active ServSafe certification (or equivalent local food handler permit) is highly preferred. Professional Attributes:
Exceptional conflict-resolution skills, high business acumen, a strong sense of urgency, and the ability to manage operational changes with poise. Job Type:
Full-time Pay:
$60,000.00 - $70,000.00 per year Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): What is your expected salary? Experience:
Food management: 2 years (Required) multi-unit management: 2 years (Required) Willingness to travel: 75% (Preferred) Work Location:
On the road
