Description The AWS Health & Safety team is building a centralized program management capability designed to support scalable, sustainable safety programs across multiple business functions. We are seeking experienced Senior Program Managers to join a growing team responsible for designing, implementing, and scaling enterprise-level safety and operational programs. This role is part of a multi-workstream program team responsible for delivering high-impact programs that improve operational consistency, strengthen compliance, and drive continuous improvement across AWS environments. Senior Program Managers hired into this role will be assigned to strategic focus areas based on business priorities and individual strengths. Key job responsibilities Key responsibilities include:
- Own end-to-end delivery of complex, cross-functional programs
- Design and implement scalable mechanisms that support operational safety, compliance, and standardization
- Partner with stakeholders to define program requirements, timelines, and success metrics
- Identify risks, gaps, and improvement opportunities using structured problem-solving
- Develop standardized workflows, reporting mechanisms, and governance models
- Drive program rollout readiness and ensure sustained adoption
- Manage dependencies across multiple initiatives
- Provide clear program visibility through structured reporting
- Support continuous evolution of programs to meet changing business needs A day in the life A typical day in this role blends strategic planning, operational execution, and stakeholder engagement.
You may begin the day reviewing dashboards or program health indicators to assess progress against key milestones, identify emerging risks, and prioritize work across active initiatives. From there, you might facilitate working sessions with cross-functional stakeholders to align on program requirements or remove execution barriers. Throughout the day, you will balance building new mechanisms with sustaining existing programs. This may include developing standardized workflows, refining documentation, coordinating implementation activities, or analyzing operational feedback to improve program performance. Some days will focus on launching new initiatives, such as piloting a new process or rolling out standardized programs across teams. Other days may focus on strengthening governance, improving reporting accuracy, or resolving program risks. Regular engagement with partners across safety, operations, compliance, and leadership teams is expected to:
- Drive alignment across teams
- Monitor program adoption and performance
- Identify operational gaps
- Build scalable solutions
- Communicate progress and risks to leadership About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Herndon
00 USD annually
