Food Safety & Quality Compliance Specialist
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Nestle Operational Services Worldwide SA
Schaumburg, IL (In Person)
$93,500 Salary, Full-Time
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Job Description
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal
- to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity
- and responsibility
- to be there for every moment in our consumers' lives.
ISO/FSSC
22000, Nestlé Management System (NMS), and ISO 9001, while driving continuous improvement initiatives aligned with Quality Key Performance Indicators (KPIs). Review and update factory policies and Standard Operating Procedures (SOPs) to ensure alignment with Nestlé quality and compliance standards. May serve as the Document Control Coordinator for Quality, supporting compliance through effective management of the factory's document control system. May be responsible for Net Contents Control system support and reporting: Ensuring the effective operation of the net contents control program on the factory floor. Preparing lot summary reports to verify compliance with the Quality Monitoring Scheme (QMS). Verify production documentation for accuracy and compliance. Support factory programs related to food allergen management and product coding maintenance. Audit GMPs, procedures, and documentation on the production floor: Identify and resolve procedural or process gaps. Deliver coaching and training for employees. Serve as the owner of the Management of Change (MoC) process, ensuring all changes impacting food safety, quality, regulatory compliance, or operations are properly assessed, documented, approved, implemented, and verified. Act as an owner within the factory Internal Audit Team, supporting audit readiness, execution, and corrective action follow‑up to ensure sustained food safety and quality compliance. Act asHACCP / HARPC
process owner, ensuring food safety hazards are properly identified, controlled, documented, and verified across products, processes, and changes. Own the Consumer Complaints (CC) process, including intake, investigation coordination, documentation, root cause analysis, and corrective action tracking to ensure timely and compliant resolution. Lead FoB reduction efforts, analyzing trends, investigating incidents, and partnering cross‑functionally to implement sustainable preventive controls. Ensure compliance with all regulatory and Nestlé safety, health, and environmental guidelines. Ensure Development of Competencies in Quality and Food Safety (30%) Provide guidance, support, and training to Production, Sanitation, Warehouse, and Maintenance teams to ensure alignment with Nestlé quality and food safety standards. Promote a culture where safety and quality are core values, driving behavioral improvements across the facility. Additional Contributions and Deliverables Strive for Zero Waste and Defects Support factory-level improvement initiatives, such as reducing consumer complaints and product defects. Lead or participate in problem-solving and continuous improvement initiatives. Maintain awareness of consumer complaints across production lines. Execute special projects assigned. Ensure Consistency Conduct Behavior-Based Quality (BBQ) observations. Participate in operational management routines, including pillar committees and local platforms. Laboratory Support Interpret and report data trends to relevant stakeholders. Monitor the laboratory Internal Control Plan (ICP) at required intervals.Qualifications / Certifications
Bachelor's degree, preferably in Food Science, Microbiology, Chemistry, or a related field, or an equivalent combination of education and experience. Minimum of 3 years of relevant experience required. Practical experience and ownership of food safety and quality compliance programs, including ISO 9001 andFSSC 22000 / ISO 22000
standards.- Required Working knowledge and ownership experience with Management of Change (MoC), Foreign Body (FoB) prevention, and Internal Audits (IA).
- Required
HACCP / HARPC
experience required, including hazard analysis, preventive controls, monitoring, verification, and documentation. Demonstrated experience working within Quality Management Systems (QMS). PCQI and/orFSSC 22000
Lead Auditor certification preferred; hands‑on auditing experience (external/internal audits, GMP audits, system audits) strongly preferred. Experience supporting or owning Document Control (DC) processes, including SOP management, version control, and record lifecycle management. USDA‑regulated manufacturing experience preferred. Strong verbal and written communication skills, with the ability to document, train, and audit effectively across functions. Demonstrated proficiency in mathematical, statistical, and trend analysis to support quality, food safety, FoB reduction, and consumer complaint investigations. Continuous Improvement and Root Cause Analysis experience preferred, including CAPA development and effectiveness verification. Detail‑oriented, results‑driven, and capable of managing multiple priorities in a fast‑paced manufacturing environment. Experience with SAP / DMO and Nestlé business processes preferred. Proficient in computer systems and digital quality platforms, including spreadsheets, databases, and electronic QMS tools. The approximate pay range for this position is $82,000- $105,000 base.
Learn more at:
About Us | Nestlé Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.Job Requisition:
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