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Aministrative Assistant I

Job

Cape Cod Healthcare, Inc.

Barnstable, MA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/6/2026

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Job Description

Jobs › Hyannis, MA › Aministrative Assistant I Cape Cod Healthcare, Inc. Aministrative Assistant I Hyannis, MA Apply Demonstrates customer service excellence while performing a variety of administrative/ secretarial duties as a team member of the Occupational Health Service Department. Provides reception & secretarial services in
Occupational Health Service Department:
Answer the telephone in an appropriate manner. Take & relay messages. Answer questions &/ or refer appropriately. Type, proof, edit, & photocopy correspondence, policy/ procedures, minutes, & reports in a variety of formats. Collate, route & distribute materials. Create, compile & assist in maintenance of various Occupational Health Services databases, including workers compensation, immunizations, monthly & quarterly reports. Sort mail & distribute. Establish appropriate priorities to carry out daily workload. Refer appropriate tasks to nursing staff. Maintain filing system for all employee OHS records & documents. Support services are provided at both Hyannis & Falmouth campuses. Manage Occupational Health employee medical records, including archiving of terminated employees & retrieval of Legacy records. Process all medical record requests in a timely manner. Schedules & arranges all aspects of client visits to
Occupational Health:
Explain the paperwork to be completed by the client. Process & schedule clients for pre-placement physicals & laboratory testing. Prepare requisitions for diagnostic & therapeutic services for clients per policy & procedure. Maintain accurate & updated employee records: reports of tests, procedures, & other similar materials. Notify Human Resources regarding medical determination of pre-placement physical examination. Schedule & communicate status of employee, & new hires appointments. Communicate employee status to department leaders & business partners re: disposition of employees per OHS clinician?s directions; following illness/illness OHS visits & RTW evaluations. Assist with
Incident Reporting System:
Review all Employee Incident Reports Forward Incident Reports to Case Manager for review. Assist with
Workers\' Compensation Program:
Keep abreast of lost time cases. Send appropriate WC First Report to third party administrator. Work effectively with other departments to resolve issues & improve services. Administer the
Occupational Health Billing System:
Communicates with others: Triage calls, communications, tasks & information to appropriate Occupational Health Services staff. Maintain Protected Health Information for all employees s & obtain necessary releases. Work effectively, exhibiting professionalism & collegiality with other departments. Promoting collaboration to resolve issues & improve services. Arrange for maintenance of equipment & space: Keep accurate records of charges, supplies & similar activities to be charged to individual departments. Maintain inventories of stock, supplies & equipment. Prepare requisitions for supplies & equipment, maintenance & repair services. Promptly informs appropriate OHS staff of observed hazards in the workplace & take immediate action if possible. Maintains timely & updated HealthStream learning & pursue necessary education & training to ensure policy compliance & delivery of optimal services: Participate in department staff meetings. Perform self-assessment & establish personal goals. Meet with supervisor on a regular basis to review goals & objectives related to skills & competencies. Attend educational in-services. Seek out new professional training opportunities & experiences. Qualifications Proficiency with various software platforms, including but not limited to Microsoft Office products (Word, Excel, Access, PowerPoint, Project Management), Epic, & PeopleSoft Three years of physician office or equivalent experience Associate\'s degree in business or related field preferred Familiarity with Workers\' Compensation programs preferred See complete job description when applying. Active Filters Aministrative Assistant I Hyannis, MA Clear All Apply