Patient Flow Specialist (1.0 FTE)

Sign In Create Profile English (US) Patient Flow Specialist (1.0 FTE) Billings, MT, United States | req11745 Posted on: 5/1/2026 You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosp, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, collegemunity in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference . About Us Billings Clinic is amunity-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integratedanization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (ouranization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide aprehensive andpetitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and . for more information or download the Employee Benefits Guide.

Magnet:

Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designatedanization, joining only 97 otheranizations worldwide that have achieved this honor four times. The re-designation process happens every four years. to learn more! Pre-Employment Requirements All new employees mustplete several pre-employment requirements prior to starting. to learn more! Patient Flow Specialist (1.0 FTE)

PATIENT FLOW CENTER

(Billings Clinic Main Campus) req11745

Shift:

Day, Evenings, Nights, Weekends

Employment Status:

Full-Time (.75 or greater) Hours per

Pay Period:

1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE:

$17.15 - $21.44 The Patient Flow Specialist position supports patient throughput of the Billings Clinic System from admission to discharge. The Specialist is responsible for supporting the Administrator on Duty (AOD) and Transfer Center to place patients in the right bed, the first time, every time, as well as coordinating the right staff to care for each patient. The ability to managepeting priorities and understand the art of switch tasking withoutpromising accuracy, efficiency or safety is essential to the success of this position. The Patient Flow Specialist displays outstanding customer service skills and proficiency in software applications and operating systems, as well as the ability to maintain collaborative relationships with all departments to support a seamless functioning of not only the Patient Flow Center, but also theanization and our region. Essential Job Functions GENERAL

• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service
• Utilizes Cerner applications, Microsoft Office, and other operating systems and software to support functions related to scheduling, staffing, patient acuity, and patient placement

PATIENT PLACEMENT DUTIES

• Coordinates the admission, discharge, and transfer processes for patients within the Billings Clinic system, as well as throughput processes in our region
• Evaluates bed availability proactively through use of bed management software and monitoring real time census information
• Supports the multiple tasks of coordinating bed assignments to meet patient needs, reduce internal transfers, and reduce barriers to unnecessary delays
• Escalates challenging admissions,plex bed requests, and patient throughput issues to either the Transfer Center RN or the Administrator on Duty
• Creates patient encounters in Cerner when a patient visit occurs
• Maintain data and reports related to safety, quality, and patient throughput
• Responsible for processing retrospective corrections that may be needed to accurately reflect patient-specific needs, as well as information related to census and ADT (Admissions, Discharges, and Transfers)

STAFFING DUTIES

• Manages the electronic staffing information system for changes and ensures fair, equitable, and timely distribution of available staff for each patient in accordance to Billings Clinic policies
• Provides real time problem solving for staffing issues in partnership with the AOD and leadership
• Coordinates language interpreter services, including transportation, education, and documentation
• Coordinates process for deceased patients, including tissuean donation, autopsy, and funeral homes as required. May include transporting deceased patients. Ensures proper documentation
• Maintain data and reports for staffing and patient acuity related to quality and safety Minimum Qualifications Education
• High school graduate or equivalent Experience
• Prefer one year minimum experience at Billings Clinic
• Demonstrated excellence in customer service skills
• Previous experience in a healthcare related environment required
• Strongputer skills required, advanced Excel and database experience. Experience in Cerner preferred.
• Medical terminology course to bepleted within six months of hire Or an equivalentbination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas.

A not-for-profitanization led by a physician CEO, the health system is governed by a board ofmunity members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. /aboutus Billings Clinic ismitted to being an inclusive and weing employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any amodations during the recruitment process. Billings Clinic Human Resources, PO Box 37000, Billings, MT 59107-7000

Street Address:

Billings Clinic, 801 North 29th St., Billings, MT 59101

E-mail:

careersbillingsclinic Human Resources is located on the corner of North 29th and 8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.