Job Description
Ready for a career glow up? The work you do will impact beauty, as you reduce shrink, mitigate risk, and strengthen operational excellence through data‑driven decision making.
Shrink Reduction:
Develop and execute districtwide asset protection strategies that reduce shrink‑wide asset protection strategies that reduce shrink and drive sustainable operational improvement. Risk Management:
Identify and resolve safety and profit risks in partnership with store and corporate leadership, providing focused support to high-shrink and high‑risk locations, including Extreme Shrink 2.0 stores. Team Leadership:
Recruit, hire, train, and lead Asset Protection Partners across the district, fostering a culture of accountability, learning, and performance. Training & Development:
Design and deliver training programs for Asset Protection Partners and store teams focused on safety, shrink reduction, audits, and asset protection best practices. Operational Compliance:
Conduct regular store visits, audits, and assessments to ensure adherence to asset protection standards, policies, and procedures. Investigations:
Lead and oversee investigations into shrink, internal theft, fraud, and criminal activity, ensuring ethical, discreet, and compliant execution. Data & Analytics:
Utilize exception-based reporting and analytical tools to identify‑based reporting and analytical tools to identify trends and mitigate internal and external theft. Systems Oversight:
Ensure asset protection systems—including CCTV, alarms, and locking mechanisms—are operational, maintained, and properly utilized. External Partnerships:
Build strong relationships with law enforcement, mall security, property management, and retail industry partners to support Organized Retail Crime (ORC) initiatives. Cross‑Functional Collaboration:
Partner closely with Store Leadership, Human Resources, and corporate teams to ensure effective resolution of asset protection matters. Multi‑Unit Asset Protection Experience:
Minimum of 5 years of asset protection or loss prevention experience in a multi‑unit retail environment or equivalent leadership role. Investigative Expertise:
Proven experience handling sensitive and confidential asset protection matters with discretion and integrity. Crisis Management:
Demonstrated ability to navigate emergencies and high‑risk situations effectively. Leadership:
Strong ability to build, coach, and lead proactive asset protection teams. Communication:
Excellent verbal and written communication skills, including experience presenting to senior leadership. Collaboration:
Highly effective business partner with store leadership and cross functional‑functional teams. Analytical Thinking:
Ability to analyze data and trends to drive informed risk mitigation‑mitigation strategies. Problem Solving‑Solving:
Effective decision making in complex and ‑making in complex and fast‑paced situations. Organization:
Strong organizational, planning, and time management‑management skills. Policy Development:
Ability to develop clear, concise plans, policies, and procedures. Technology Proficiency:
Working knowledge of asset protection applications, retail store systems, and Microsoft Office. Interviewing Skills:
Strong interviewing capabilities; Wicklander-Zulawski‑Zulawski certification or other formal behavioral interview training preferred. Legal Knowledge:
Understanding of criminal and civil law as it applies to the retail environment. Travel:
Ability to travel approximately 75%, including local, overnight, and out of town travel; attendance at asset protection meetings and conferences required‑town travel; attendance at asset protection meetings and conferences required. Environment:
Ability to work in a fragrance-filled‑filled retail environment.