Technical Program Manager - Security

JOB SUMMARY

The Technical Program Manager - Security is responsible for safeguarding the Ride & Show ecosystem across Universal's theme park attraction systems. This role designs, implements, and sustains security controls that protect safety-critical Ride & Show environments while ensuring show quality, system availability, and guest experience remain uncompromised. The Technical Program Manager - Security partners with ride controls, show systems, facilities, and enterprise security teams to architect and harden OT network security solutions. The role also leads risk-reduction initiatives from concept through turnover, driving the adoption of industry standards and best practices across diverse attractions.

MAJOR RESPONSIBILITIES

Develop and implement cybersecurity solutions for OT Ride and Show environments and. Work closely with cross-functional teams to integrate cybersecurity solutions into existing OT infrastructures seamlessly. Develop & manage project plans, high-level milestones, GANTT charts, resource plans, and supporting budgets. Provide technical expertise and guidance on OT cybersecurity best practices to internal stakeholders. Oversee processes, PI Planning, and Program execution including creation and ownership of timelines and budgets. Facilitate changes to plans and the impacts of those changes, including budgets and reporting mechanisms to communicate security posture and progress to leadership. Run status meetings and/or scrum team ceremonies (daily standups, backlog refinement, sprint planning, retrospectives, etc. as needed). Security policy authoring (remote access, acceptable use, hardening baselines), SOW development, and compliance readiness (audits, evidence, runbooks, training). Lead cross-functional audit response activities for OT systems, including coordination with enterprise security and external stakeholders.

Vendor & Partner Oversight:

Evaluate and oversee third-party vendors, contractors, and integrators and architectures to ensure security requirements are met throughout the system lifecycle. Drive maturity of OT cybersecurity programs by identifying gaps, recommending enhancements, and implementing long-term strategic improvements. Communicate Program Information, status, and key health metrics to stakeholders. Facilitate inter-team communication and resolution of Program-level dependencies. Provide oversight and direction on OT cybersecurity projects from initiation to turnover, ensuring timelines, budgets, and security objectives are achieved. Run status meetings and/or scrum team ceremonies (daily standups, backlog refinement, sprint planning, retrospectives, etc. as needed). Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. Performs other duties as assigned.

ADDITIONAL INFORMATION

Proven oral, written, and business presentation skills. Demonstrated success at building team relationships and partnerships across organizational lines. Self-motivated & accountable, with a high level of commitment to responsibility. Excellent interpersonal, verbal and written communication skills; ability to work across multiple groups. Schedule flexibility is needed to meet time zone needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Consistent attendance is a job requirement.

EDUCATION

Bachelor's degree or higher in Cybersecurity, Computer Engineering, Electrical Engineering, Computer Science, or a related field.

EXPERIENCE

Minimum 5+ years of professional experience in cybersecurity engineering, including at least 3 years leading OT or industrial cybersecurity initiatives or equivalent combination of education and experience. Demonstrated experience designing and implementing security controls for ICS/OT environments, preferably within theme park, manufacturing, energy, or transportation systems. Proven ability to develop and execute cybersecurity project plans, budgets, and schedules. Strong understanding of network architecture, segmentation, firewalls, IDS/IPS, and remote access hardening. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal elements and all related indicia TM & © 2026 Universal Studios. © 2026 Universal Orlando.