Security and Public Safety Officer

Introduction \r\n\r\n�\r\nWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.\r\n\r\n�\r\nWe aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.�\r\n GRADE 15\r\n

LOCATION OF POSITION

Maryland Department of Human Services\r\nDivision of Administration Operations\r\n25 S. Charles Street\r\nBaltimore, MD 21201\r\n Main Purpose of Job The Security and Public Safety Administrative Officer ensures provider compliance with the\r\nDSS and CSA Contracts and Scopes of Work by tracking incident reports, invoices, and\r\nother administrative materials referenced in the contract. The Administrative Officer also\r\nfrequently engages with security vendors throughout the State and conducts random site\r\nvisits to all DHS facilities that employ contracted security services. During these visits, the\r\nAdministrator reports back any non-compliance.\r\n

POSITION DUTIES

\r\n Oversee, update, and maintain the Incident Report Tracker to document, monitor, and support follow-up on all Security and Public Safety incidents occurring statewide.�\r\n Track Security and Public Safety invoices and assist in the review and approval process to ensure accuracy, compliance, and timely processing.�\r\n Assist in performing security assessments at DHS, Department of Social Services (DSS), and Child Support Administration (CSA) facilities, and support oversight of contracted security personnel assigned to these locations. Provide assistance during evacuations at DHS Central and satellite offices as requested.�\r\n Provide administrative support in drafting, revising, and maintaining documents related to emergency evacuation procedures, Security and Public Safety policies governing the use and protection of DHS, DSS, and CSA facilities.�\r\n Conduct initial investigations and manage complaints related to contracted security personnel, ensuring appropriate documentation, confidentiality, and follow-up action.�\r\n Maintain organized records for the Security and Public Safety Unit, including security assessments, incident reports, invoices, policies, and procedures.�\r\n Provide oversight, direction, and coordination of all DSS and CSA security personnel, including assisting with staffing assignments to ensure each facility is appropriately staffed during contracted hours.�\r\n Support the enforcement of laws, rules, and regulations governing the use and protection of DSS and CSA facilities by providing guidance and direction to staff and contracted personnel.�\r\n Assist with monitoring the performance of contracted security services, ensuring compliance with contract requirements, documenting contractor performance, and serving as the primary point of communication between the Department and the security vendor.�\r\n Assist with site visits to DSS and CSA facilities to assess security conditions, recommend safety improvements, and perform facility surveys to enhance protective measures.�\r\n Assist with planning vendor meetings, local agency meetings, executive staff meetings, and internal forums to address expectations, operational requirements, and contract compliance; represent the Assistant Chief when requested.�\r\n\r\n

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\r\n

Education:

���Graduation from an accredited high school or possession of a high school equivalency certificate. \r\n

Experience:

Three years of administrative staff or professional work. \r\n

Notes:

\r\n1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two�years of the required experience.�\r\n2. Candidates may substitute the possession of a Bachelor's degree�from a college or university�for the required experience.\r\n3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required�experience.��\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications.\r\n\r\n\r\n Six months of experience in supporting administrative, operational, or programmatic�functions within security, public safety, emergency operations, or facility management�environments.\r\n Six months of experience in security management, public safety, emergency operations, law enforcement coordination, or facility risk oversight.\r\n Six months of experience in developing or implementing security procedures, incident reporting protocols, or emergency response plans.\r\n\r\n\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. \r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.�\r\n\r\n\r\nIf you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.� The supplemental questionnaire may be used as part of the rating process.� Therefore, it is important that you provide complete and accurate information on your application.\r\n\r\n\r\nFor education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.��\r\n

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

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STATE OF MARYLAND

BENEFITS\r\n\r\n\r\n

• \tPersonal Leave
• new State employees are awarded six (6) personnel days annually (prorated based on start date).�\r\n
• \tAnnual Leave
• ten (10) days of accumulated annual leave per year.\r\n
• \tSick Leave
• fifteen (15) days of accumulated sick leave per year.\r\n
• \tParental Leave
• up to sixty (60) days of paid parental leave upon the birth or adoption of a child.\r\n
• \tHolidays
• State employees also celebrate at least twelve (12) holiday per year.\r\n
• \tPension
• State employees earn credits towards a retirement pension.\r\n
• \tPositions may be eligible for telework.

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FURTHER INSTRUCTIONS

The online application process is

STRONGLY

preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to:

Attention:

Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201.\r\n\r\n\r\nOr email cynthia.mcmillian@maryland.gov.; voice 410-767-7199.\r\n\r\n\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.

Help@maryland.gov.�\r\n\r\n\r\nDo not submit unsolicited documentation. Resumes should not be viewed for a completed state application.�\r\n\r\n\r\n

TTY Users:

call via Maryland Relay.\r\n\r\n\r\nAs an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.\r\n\r\n\r\nWe thank our Veterans for their service to our country and encouraged them to apply.�\r\n