Manager Enterprise Security Command Center

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 1, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Overview Join a team that plays a critical role in protecting people, assets, and operations across the enterprise. As Manager, Enterprise Security Command Center, you will lead a high-performing 24/7 command center responsible for security monitoring, incident response, access control support, emergency coordination, and operational readiness. This is an opportunity to shape the future of the ESCC, strengthen enterprise resilience, develop talented security professionals, and partner across the organization to support safe, reliable operations. Why This Role Matters The Enterprise Security Command Center is a central point of coordination for security awareness, response, and enterprise support. In this role, you will help ensure the organization is prepared to respond effectively to routine events, emerging risks, and significant incidents. Your leadership will directly influence team performance, operational consistency, technology readiness, and the organization's ability to protect critical facilities and support business continuity. Ideal Candidate Profile The ideal candidate is a calm, credible, and forward-thinking security leader who thrives in a mission-focused environment. You bring sound judgment, operational discipline, and the ability to lead teams through both steady-state operations and high-pressure situations. You are energized by developing people, improving processes, using technology to solve problems, and building trusted relationships with business partners, external agencies, vendors, and peer utilities. What You'll Bring You will bring a leadership style grounded in accountability, collaboration, preparedness, and continuous improvement. Successful candidates will be comfortable setting strategic direction, making timely decisions, communicating clearly with leaders and stakeholders, and creating an environment where employees understand expectations, grow their capabilities, and take pride in delivering reliable security operations. Responsibilities Lead, manage, and develop ESCC staff, including Console Operators, Senior Console Operators, and Senior Security Specialists. Establish strategic priorities, performance expectations, staffing plans, training programs, and succession planning for the command center. Oversee day-to-day operations related to alarm response, incident response, access control, customer service, physical security monitoring, and emergency support. Ensure ESCC activities comply with applicable policies, procedures, legal requirements, regulatory obligations, and enterprise security standards. Provide leadership and coordination during special events, emergency events, and incident management activities using established incident command principles. Develop and maintain strong partnerships with internal departments, external agencies, partner utilities, vendors, and service providers. Manage operating and capital budgets, contracts, technology support, procurement needs, and performance reporting for ESCC programs and tools. Provide oversight and direction for security-related drone use, including aerial surveillance and related operational support. Evaluate emerging technologies, security trends, process improvements, and operational risks to strengthen command center capabilities.

Basic / Required

Qualifications Bachelors degree Minimum 5 years related work experience In lieu of Bachelors degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience FAA Part 107, Remote Pilot Certification or must obtain within 6 months Desired Qualifications Ten or more years of related experience with a major corporation, utility, law enforcement agency, military organization, intelligence organization, or private sector security organization. Five or more years of leadership experience. Minimum of five years of related work experience in security operations, physical security, emergency response, command center operations, law enforcement, military, intelligence, or a comparable corporate security environment. Demonstrated leadership experience with responsibility for supervising, developing, and managing teams. Strong knowledge of physical security operations, access control, incident response, security technologies, and operational procedures. Ability to make timely, sound decisions during routine operations and high-pressure incidents. Strong written, verbal, and interpersonal communication skills with the ability to engage leaders, employees, external partners, and response agencies. Advanced understanding of the energy industry, including the Bulk Electric System and natural gas production and delivery systems. Experience managing budgets, contracts, vendors, security technologies, performance metrics, and operational improvement initiatives. Professional certifications such as Certified Protection Professional, Physical Security Professional, Associate Protection Professional, CPTED certification, or FAA Part 107 Remote Pilot Certification are preferred. Working Conditions Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location. Office environment Occasional overnight domestic and infrequent international travel Extended hours during periods of security risk and/or regulatory compliance events or during periods of heightened security threats After-hours availability Ability to obtain a Passport #LI-ZM1 Travel Requirements Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility Current Duke Energy Employees Current employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with Duke Energy by joining our Talent Community. Share your information and take the first step towards a brighter future with us! My Applications Check on the status of your application on your Candidate Home page. Need Assistance? View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About Duke Energy Terms of Use Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we're dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement Duke Energy Notice to

Employees:

Government Contractor Whistleblower Protections Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility