Protective Services Manager

Protective Services Manager Utica, New York;Syracuse, New York; Clifton Park, New York; Utica, New York

• To proceed with your application, you must be at least 18 years of age.
• Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Utica/Protective-Services-Manager\_26017481)
• Bank of America employees are required to meet all
• posting eligibility requirements
• prior to applying for any new position.
• Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Utica/Protective-Services-Manager\_26017481) Refer a friend
• To proceed with your application, you must be at least 18 years of age.
• Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Utica/Protective-Services-Manager\_26017481)
• Bank of America employees are required to meet all
• posting eligibility requirements
• prior to applying for any new position.
• Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Utica/Protective-Services-Manager\_26017481)

• Job Description:

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths

• whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• Job Description:

• This job is responsible for the implementation of the bank's physical security programs, policies, and procedures throughout a market or region.

Key responsibilities include crisis and incident management and documentation, conducting routine threat vulnerability assessment surveys, contributing to security related projects, and managing a guarding force and other security vendor relationships. Job expectations include maintaining quality connections with various business partners throughout the markets to facilitate awareness and training of security programs and initiatives. Responsible for management and implementation of the security program for a large geographical region. Responsible for the protection of all corporate assets to include employees, premises, and property for a dedicated area or region. Manages security programs related to physical security, threat management or technical security. Provides consultation to client and business partner management teams. Conducts security reviews of banking centers, administrative and operations buildings based on risk assessment factors. Consults with local LOB managers and provides assistance and issue resolution. Participates in investigations of physical security incidents and other incidents as directed, providing timely documentation. The Protective Services Manager will be the bank's liaison to law enforcement and advise the local leadership on security related legal and regulatory requirements.

Respond to critical physical events when necessary, supporting incident management activities, managing security programs related to physical security, assessing the threat landscape and mitigating risk, and communicating with market leaders, employees, and business partners to increase awareness of security programs, initiatives, and trends

• Responsibilities:

• + Investigates, responds to, and documents incidents following specified times and processes, including in-person response as appropriate + Conducts Threat Vulnerability Assessments on facilities and implements recommendations to reduce the identified risks + Partners with Life Safety and Threat Management on incidents to assess behaviors and activities and help ensure the safety of our facilities and people + Drives relationships across all lines of business in a geographic area, ensuring the Front Line Units are connected to security and related reporting channels + Ensures accuracy of invoices and adherence to budgets + Maintains relationships with facility and security vendors and provides project support to ensure physical security best practices + Supports executive protection and major events support on an as needed basis + Manages incidents including robberies, burglaries, workplace violence, thefts, and other security related incidents while providing timely updates to stakeholders and completing documentation + Oversees, coordinates, and provides direction to on-site management when dealing with crises or emergency events and trains teams on appropriate security, safety, and risk mitigation strategies + Builds and maintains relationships with all levels of management and key stakeholders, such as local market leaders, financial center managers, facility managers, and external security experts to ensure adherence to local, state, and federal law + Conducts security assessments to identify and remediate risk in financial centers, remote ATMs, andadministrative/operationsbuildings + Manages guard deployment strategy and security integrator work, including security equipment related projects for assigned areas of responsibility + Partners with stakeholders in the physical security planning and installation process for new facilities and renovations •

Required Qualifications:

• + 5 years of Corporate Security experience, or equivalent demonstrated through one or a combination of the following: industry experience, law enforcement or military experience + Excellent Communication Skills (verbal and written) and be able to interact with internal customers/leadership + Critical Thinking skills
• have demonstrated abilities to make critical decisions + Demonstrated ability to be self-motivated/self-starter + Influencing skills
• have the ability to interact and work closely with internal and external stakeholders + Adaptability + Solid Computer Skills
• working with MS Office suite + Valid Driver's License + Must be able to provide own transportation to respond in a timely fashion to events + Must be able to respond to matters and issues off regular work hours.

• Skills:

• + Attention to Detail + Crisis Management + Decision Making + Facilities Management + Issue Management + Access and Identity Management + Customer and Client Focus + External Resource Management + Policies, Procedures, and Guidelines Management + Stakeholder Management + Analytical Thinking + Critical Thinking + Executive Presence + Presentation Skills + Problem Solving

• Shift:

• 1st shift (United States of America)

• Hours Per Week:

• 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your

• "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "
• poster.
• View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
• Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.

Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.